If you are connecting to an International flight, check the latest carry on baggage restrictions.
| Location: | 9km (5.5 miles) south of the city in Mascot. |
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Qantas flights:
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There are 3 terminals in Sydney
T1 - Sydney International Terminal: Qantas flights QF1-QF399 and oneworld flights operate from this terminal. T2 - Sydney Domestic Airport: QantasLink flights QF1600 and above and JetStar flights operate from this terminal. T3 - Qantas Sydney Domestic Airport: Qantas Domestic flights QF400-QF1599 operate from this terminal. Note: QantasLink Canberra departures and arrivals operate from this terminal. |
| Departure information: |
Ticket Counter
Located on the Departures Level (Level 1) next to Business check-in. Open from 5am to 10.30pm. Domestic ticketing facilities are available only. Check-in Check-in is located on the Departures Level (Level 1). Economy check-in is available from counters 9 to 26. Check-in for Business, Chairmans Lounge, Qantas Club and oneworld Emerald passengers is available at counters 1 to 8. International check-in for Qantas and oneworld passengers is available at counters 27 to 28. Group check-in is located on the ground floor and closes 90 minutes before flight departure. Online Check-in is now available for Qantas and QantasLink Australian domestic bookings between 24 hours and 1 hour before your flight departure. QuickCheck, our self service check-in machines, are located on the Departures Level (Level 1) near the check-in counters and inside The Qantas Club. Passengers travelling with carry on baggage only, may proceed through security and check-in at the Customer Service Desk located next to Gate 13. Note: All flights to Canberra depart from Gate 17. |
| Transfer between Terminals: | Transferring from T2 and T3 (Domestic Airports) to T1 (International Airport):
The Transfer Lounge is located airside (after passing through the security check point), opposite Gate 1 in T3. A shuttle bus service is available to passengers that are travelling or have travelled on a Qantas flight (including codeshare flights) or oneworld flight. The shuttle buses operate as required, approximately every 10 minutes during non-peak periods . On arrival at T1 proceed up the escalator, through immigration and security to your departure gate. Transferring between T3 and T2 (Domestic Airports): Walking is the best method and takes approximately 7 minutes. Simply follow the pedestrian walkways and directional signs through the car park or through the airport train tunnel link. |
| Arrival Information: | Baggage carousels are in the Arrivals area located on the ground floor.
Bulky and Fragile Baggage collection is located between baggage carousels 3 and 4. Baggage Services has a counter located next to baggage carousel 5. Open during operating hours from 6am to 11pm. |
| Qantas Club: | Located on the Departures Level, airside opposite Gates 4 and 5. Open from 5am until the last flight departure. |
| Website: | www.sydneyairport.com.au |
| Transport | Details |
|---|---|
| Car | The airport is approximately a 30 minute drive from the city.
Visit Sydney Airport website for current car parking rates. |
| Taxis | Approximately A$35 to the city. |
| Buses | For return shuttle bus services into the city visit the Traveller's Services desk located in T3 Arrivals hall.
Phone: +61 (2) 9317 3588 |
| Train | Trains depart regularly to the city. For more information visit the AirportLink information desk located in T3 Arrivals hall next to baggage carousel 1. |
| Car rentals | Visit our cars section to make a booking. |
| Qantas Drive | To travel to or from the airport via limousine, contact Qantas Drive to make a booking. |
| Valet Parking | Available at Sydney Domestic Terminal (T3), visit Valet Parking for current rates. |
| Facilities | Details |
|---|---|
| Toilets | Located throughout the airport. Disabled toilet facilities are also available. |
| Baby change rooms | Located throughout the airport. |
| Post office | Australia Post is located behind Gate 7. |
| Internet | Webpoint Internet facilities are located throughout the terminal. |
| Currency exchange | Travelex is located in front of Gate 3. |
| Public telephones | Located throughout the airport. |
| ATMs | Located throughout the airport on arrival and departure levels, before and after the security check points. |
| Tourism Information | Information on tours, accommodation and bus transfers is available in the Arrivals hall next to baggage carousel 5. |
| Baggage trolleys | Trolley hire is located on the ground floor outside, before entering the terminal. Cost is A$3 per trolley (coins only). |
| Baggage Storage | Located in the Arrivals Hall next to baggage carousel 5. |
| Commissionaire Desk | Located on the Departures Level (Level 1) behind the check-in counters. The Commissionaire service is available to passengers requiring wheelchair assistance. |
| Meet and Assist | This service includes being escorted to your departure gate. This is available upon request. Ask a Customer Service Agent for assistance. |
| People Mover | Passengers requiring assistance can be transported directly to the departure gate. Ask staff at the Commissionaire Desk. |