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Qantas Contacts North America
United States and Canada


Travel Agents:

Telephone:
1 800 227 4795

Regular Operating hours:
6am-5.30pm (PST) Monday to Friday

Agent Debit Memos (ADMs):

In Canada, ADM queries can be addressed via BSP Link.

In USA, ADM queries can be referred to ARC Memo manager.

Agent Rebated Travel Requests:

Send to:
Attention: Agent Rebated Travel
6080 Center Drive, Suite 400
Los Angeles, CA 90045
USA

Customer Care North America - Now Handled by Sydney

If you wish to tell us about an experience with Qantas, you can send us an e-mail by selecting the applicable Sub-Category or send your correspondence to:

Customer Care
Qantas Airways Limited
Level 5 - Building A
203 Coward Street
Mascot NSW 2020

Fax: 1 800 613 844 within Australia or
+61 2 8222 4700 outside Australia.

Open 9am - 5pm Monday to Friday AEST

Group Travel:

Fax the Group Request Form to:
1 800 227 4780

Group travel space must be requested via fax.

General Reservations:

Telephone:
1 800 227 4500

Operating hours:
24 hours, 7 days a week.

Mexico

Telephone:
001 800 892 9761*
Calls divert to USA/Canada Telephone Sales

* Toll-free direct dialling within Mexico