Travel Agents must call Qantas North America Sales Support (1 800 227 4795), a minimum of 5 working days prior to travelling.
Agents should have a current valid IATA/IATAN card at the time of calling. A booking should already be made for an AD50 reservation. Once these details are reviewed and approved, an authority number will be provided. The authority must be shown in the booking and on the rebated ticket (in the Endorsements/Restrictions field). One authority is issued per person.
An agent discount is only available if the eligible staff member and his or her Spouse/Defacto are travelling together 100 percent of an entire itinerary.
Bookings can be made through your GDS system for conditionally confirmed space or through Qantas Telephone Sales (1800 227 4500) for space available listings. Reservations are permitted within the following time frames:
- International: 5 to 28 days prior to departure
- Domestic Australia: 5 to 14 days prior to departure
To determine if an Agent Rebated Travel discount can be applied to a particular fare type - refer to paragraph 25 of the Air Tariff rule for that fare type.
Travel may be on either
- Conditionally confirmed (AD50) or
- Space Available (AD75) basis for the consultant.
Waitlists are not permitted on AD50 tickets.
A fare type of AD50 and AD75 means the fare level paid is 50% or 25% of the applicable fare. The airfare is calculated at the appropriate percentage rate and rounded up to the nearest dollar.
The fare conditions must be complied with including Flight Application, Transfers, and Stopovers.
Change Fees, Refund conditions. Exception: The maximum stay on AD75/AD50 tickets is three (3) months from the date of commencement of travel.
Passengers travelling on Agent Rebated Travel tickets (AD75/50) will not earn Qantas Frequent Flyer points or status credits.
Special meals and seat requests are not permitted, except when the passenger suffers from a serious medical condition.
For serious medical conditions a Medical Clearance Form (Qantas form 464) must be completed and returned to Qantas at least two weeks prior to departure.
- AD75 - 25 percent of published Y Class Economy Class fare (Y)
- AD50 - 50 percent of published Y Class Economy / J Class Business fare (Y and J)
Travel may be on either a conditionally confirmed (AD50) or space available (AD75) basis for the consultant. Waitlists are not permitted.
Discounts are available to the eligible staff member's spouse/de-facto at an AD75 level only in economy class space available, for recreational purposes only. The Agent and spouse/de-facto must travel on the same itinerary at the same time on all sectors.
The spouse/de-facto is not permitted to travel unaccompanied. Confirmed space rebated travel is not available to the spouse/de-facto.
For confirmed space travel, create the booking in the normal manner and sell by direct segment entry only.
For space available travel, i.e AD75, GDS Agents should contact Qantas North America Industry Sales (1800 227 4795) to make a booking on the applicable flight and a space available booking will be created.
Agent rebated travel is not permitted on services with a QF flight number but are not commercial air travel example, launches, buses or charter services.
Procedures as per those for travel on Qantas domestic Australian services,
- except travel is not permitted between Lord Howe Island and Brisbane.
- AD50 travel is subject to space only
- AD75 - 25 percent of published B Class Economy (B) / J Class Business class (J)
- AD50 - 50 percent of published B Class Economy (B) / J Class Business class (J)
Travel may be on either a conditionally confirmed (AD50) or space available (AD75) basis for the consultant.
Waitlists are not permitted on AD50 reservations.
Travel is not permitted in First Class or Premium Economy Cabins.
Discounts are available to the eligible staff member's spouse at an AD50 level only, in Economy and Business class, for recreational purposes only. The Agent and Spouse must travel together on all flights.
Agent rebated travel is not permitted on codeshare services i.e. services must have a Qantas flight number and must be operated by Qantas.
For interline travel, refer to each carrier for booking classes required.
|AD50||M Class||Domestic Economy - Agent |
|AD50||I Class||Domestic Business - Agent|
|AD75||E Class||Domestic Economy - Agent/Spouse |
|AD50||M Class||International Economy - Agent/Spouse|
|AD50||D Class||International Business - Agent/Spouse|
|AD75||E Class||International Economy - Agent|
|AD75||I Class||International Business - Agent|
|Domestic||Travel Category Code|
|International||Travel Category Code|
|Economy AD50||N39Y/Y4099 (Spouse/De-facto)|
|Business AD50||N39J/J1999 (Spouse/De-facto)|
|Economy AD75||N46Y/Y4099 (Agent)|
|Business AD75||N46J/J1999 (Agent)|
- Electronic tickets may be issued provided carriage is 100 percent on Qantas and/or QantasLink Services
- Self-write tickets must be issued five (5) or more days prior to travel.
- Agents may self-ticket rebated travel (AD50) provided the carriage is 100 percent Qantas.
IATA Agents can issue tickets plated to Qantas with the following entries:
|Ticket Field||Required Content|
|Fare Basis (QF only)||Domestic Australia; NAD75 or NAD50 (Economy or Business class)|
International; NAD50 or NAD75 followed by a slash and the fare basis being used
|Status Box||HK for conditionally confirmed space.|
Open dated for space available.
|Endorsement/Restrictions||Valid QF only (QF sectors only)|
Non-Endorsable Authority number
Agent ID No. Travel Category
|Not valid after box||90 days from commencement of travel or 90 days from issue date if open dated.|
|Commission rate box||Nil|
Tickets should be submitted through BSP/ARC with the Sales Return in the normal way. Agent discount tickets are non-commissionable.
Non IATA accredited consultants can choose to ticket through a Consolidator, or alternatively, ticket through Qantas.
All government, airport taxes and charges and GST must be paid in addition to the airfare, at time of ticket issuance.
Refunds are permitted where the published fare rule permits and can be processed through BSP/ARC in the usual manner.
It is advisable to ticket as close to your booking date as possible, but no more than 5 days before the outbound travel date.
Access to the Qantas Club Lounge is available to customers with a current Qantas Club membership
Credit card is the acceptable form of payment.