Qantas would like to ensure Travel Agents are aware of the introduction of the US Department of Transportation's new Rules for Enhancing Airline Passenger Protections, which affect your sales and marketing of Qantas tickets in the United States (US).

These requirements are in addition to the rules for enhancing airline passenger protections, which already apply to US-based carriers. Some of the existing rules have been extended to foreign carriers and other rules are new.

Some of the new requirements will apply from August 23, 2011 and a brief summary of the key requirements affecting your activities is attached. Further requirements are due to take effect from January 24, 2012 and we will write to you again closer to the time.

Qantas Airways requires all Travel Agents selling our services in the US to comply with the new requirements.

> View the Travel Agent Letter from Qantas for more information.