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Award Bookings

Award flights are a great way to see the world by redeeming your Qantas Points.* Qantas Frequent Flyer members have a number of options to choose from when redeeming points for Award bookings. Here is an overview of their features to help you choose the right Award booking for you.

  Qantas & Partner Classic Awards Qantas & Jetstar Any Seat Awards including Points Plus Pay
What is it?                                  Classic Awards are fixed-price Award fares that can be redeemed with Qantas Points.                            

Use your Qantas Points to purchase available seats being sold for cash on a Qantas or Jetstar flight with a QF or JQ flight number.                                 

How many points do I need to redeem?                                   

Classic Awards have a fixed price and start from as little as 6,400 on Jetstar airlines and 8,000 on Qantas with taxes, fees and carrier charges payable in addition. Check how many points you need.

The points value of an available seat can vary and is shown a.t the time of booking. Points values for an Any Seat Award always include taxes, fees and carrier charges (excluding local airport fees or charges collected at time of check-in). Plus, you can use Points Plus Pay to mix the amount of cash and points you want to use.α
Do I earn Qantas Points and Status credits when redeeming my points for an Award? No, you will not earn Qantas Points or Status credits on Classic Awards. Yes, just like when paying in cash, you can earn Qantas Points and Status Credits on Any Seat Awards. 
Can I redeem my points for flights on other Airlines? Yes, we offer a wide range of Classic Award options on Emirates, oneworld® alliance airlines and selected Qantas Frequent Flyer airline partners and affiliates.# Yes, you can combine your Qantas (QF) or Jetstar (JQ) flights with eligible flights on some airlines for onward travel.±
Are taxes, fees and carrier charges included in the points amount? For wholly Australian domestic and international Qantas, Jetstar and selected airline partner Classic Awards departing from Australia; you have the option to use points for taxes, fees and carrier charges on qantas.com (excluding local airport fees or charges collected at time of check-in) when 'Search Qantas & Partner Classic Awards' is not selected when searching online. For all other Classic Awards, they are payable with an approved payment card.                Yes, for Any Seat Awards, points levels include taxes, fees and carrier charges (excluding local airport fees or charges collected at time of check-in).
Can I request a Flight Upgrade Award using my points? No Yes, Flight Upgrade Awards may be requested on most Qantas Any Seat Awards.∞ Requests may not always be successful but points will only be deducted if your Flight Upgrade Award is confirmed.

Qantas & Partner Classic Awards Explained

Our most popular Award Flight option, Classic Awards^ provide Qantas Frequent Flyer members with a great way to fly for a fixed points level and are bookable from 353 days in advance up to 24 hours prior to departure, unless you are booking on qantas.com where you can book up to 2 hours before departure for domestic flights or up to 4 hours before departure for international flights (some locations require earlier advance booking). Seats are limited so we recommend you get in early.

Classic Awards are available on eligible flights on Qantas, Jetstar, Emirates, oneworld® alliance airlines and selected Qantas Frequent Flyer airline partners and affiliates.×

To give yourself the best chance at finding the right Classic Award for you, follow these handy tips:

  • Book early and be flexible with dates of travel
  • Search for Classic Awards on partner airlines when travelling overseas
  • Consider different routes to your destination
  • Check back on qantas.com as more Classic Award seats may become available
  • Select 'Search Qantas & Partner Classic Awards' when searching at qantas.com to see all of the online Classic Award options available to you.

For further details about Classic Awards visit qantas.com.

Booking a Classic Award at qantas.com

Option 1:

Perfect for browsing cash and Classic Award fares on a single results page. Use this option when searching for:

  • wholly domestic Australian Classic Awards on Qantas or Jetstar;
  • international Classic Awards departing Australia on Qantas and Jetstar (one-way or return only);
  • combining# a Classic Award with a cash fare or Any Seat Awardβ; or
  • when you want the option to use points for taxes, fees and carrier charges.

Step 1: Log in at qantas.com and select your destination, dates and travel class and select 'Search Flight', making sure "Search Qantas & Partner Classic Awards" is not selected.

Step 2: Classic Award availability, for Qantas (QF) and Jetstar (JQ) and eligible partner airline flights, will appear as a seat icon in the Classic Awards column on the Select page. Available flights will display a seat icon in the Classic Award column.

Note: Searching for Classic Awards via Option 1 may not deliver all of the Classic Award options available to you on a particular itinerary. If your search results deliver little or no Classic Award availability or you are searching for flights on a route that we offer codeshare flights on, we recommend that you search again following the instructions for Option 2 to see all options available to you on qantas.com.

Option 2

Great for when you want to see all Classic Award options on qantas.com and you don't need to see cash fares on the same screen. Use this option when you want to search for:

  • international Classic Awards on Qantas, Jetstar and over partner airlines for greater global network options;
  • domestic Classic Awards on Qantas, Jetstar and our domestic partner airlines;
  • oneworld Classic Awards;
  • multi-city or multi-cabin Classic Awards; or
  • when you want the option to use points for taxes, fees and carrier charges for wholly domestic New Zealand travel.

Step 1: Log in at qantas.com and select your destination and dates. Select the 'Search Qantas & Partner Classic Awards' checkbox then select 'Search Flight'.

Step 2: Select the flights you want from the range of Classic Awards available to you online.

Note: When booking Classic Awards in this way you are unable to combine them with a cash fare or Any Seat Award, or use points for taxes, fees and carrier charges. If you want to combine a Classic Award with a cash fare or Any Seat Award refer to search Option 1 (above).

If you wish to talk to someone to make your booking then call Qantas Contact Centres to make an Award booking - an Award Assistance Fee will apply.

Qantas & Jetstar Any Seat Awards Explained

Any Seat Awards~ allow you to use your Qantas Points to book any available seat on a Qantas or Jetstar flight. Any Seat Awards provides choice and flexibility, so you can choose the flight that suits you.

If you don't have enough points, you can use Points Plus Payα for your booking, with a minimum of 5,000 points. After selecting your preferred fares, you can use the Points Plus Pay slider on the 'Check' page to change the mix of cash and points.

With Any Seat Awards you can use your Qantas Points to book any available seat on any Qantas or Jetstar flight with a QF or JQ flight number. ~ In addition, when booking a Qantas Any Seat Award, you can combine your Qantas flights with selected flights on some airlines for onward travel to other great destinations.±

Booking an Any Seat Award at qantas.com

  1. Login to Qantas.com, select your destinations and dates then select 'Search Flight'.**
  2. On the flight results page, select the 'View in Points' checkbox in the top right of the page to choose an available Any Seat Award.


Important Information
* The earning and redemption of Qantas Points is subject to the terms and conditions of the Qantas Frequent Flyer program, which can be found here. Qantas Frequent Flyer Points are now referred to as Qantas Points.
^ Classic Award seats are subject to capacity controls and availability is limited, particularly around peak times such as school and public holidays. Some flights may not have any Classic Award seats available. The ability to redeem taxes, fees and carrier charges with Qantas Points for travel entirely in Australia and selected international (departing Australia) Classic Awards is only available when booking at qantas.com and ‘Search Qantas & Partner Classic Awards' is not selected. For domestic New Zealand Classic Awards, the ability to redeem taxes, fees and carrier charges with Qantas Points is only available on qantas.com when ‘Search Qantas & Partner Classic Awards' is selected before searching for flights. Classic Award seats must be booked at least 24 hours before scheduled departure, unless you are booking on qantas.com where you can book up to 2 hours before departure for domestic flights or up to 4 hours before departure for international flights (some locations require earlier advance booking). Applicable pricing will be displayed during the booking process on qantas.com. To find out more about Classic Awards, visit qantas.com.
~ Any Seat Awards are available on any flight with a QF or JQ flight number. As long as there is a seat available for sale, you can book a Qantas & Jetstar Any Seat Award. The points required for an Any Seat Award include taxes, fees and carrier charges (except any local airport fees or charges collected at the time of check-in), are subject to change and are quoted at the time of booking. Qantas Points may not be earned on some fare types or on oneworld® alliance or airline partner flights. See the Airline Earning Table for eligible flights and earning classes. See qantas.com for more information and full terms and conditions.
α Points Plus Pay allows you to choose the number of points you redeem above a specified minimum level and pay for the remainder of the fare with an approved payment card (including VISA, MasterCard or American Express) to obtain your Award. The minimum number of points required starts from 5,000 points per booking and is subject to change.  Combined bookings that include a Classic Award with a cash fare or Any Seat Award are eligible for Points Plus Pay, however the minimum points required are equal to the points value of the Classic Award flight(s).
∞ Flight Upgrade Awards are not available on Classic Awards or on international airfares booked in E, N, O,  Q, or X Class , which includes some Qantas Any Seat Awards and some international Red e-Deal fares.
× Classic Awards are not available on some routes of oneworld® alliance and partner airlines and some restrictions may apply. For eligible flights see the terms and conditions.
# The option to combine a wholly Australian domestic and international Qantas, Jetstar and selected airline partner Classic Awards departing from Australia with an Any Seat Award or a cash fare is only available when ‘Search Qantas & Partner Classic Awards' has not been selected.
β As with all Classic Award bookings, points and Status credits will not be earned on any Classic Award flights in a booking. If you combine non-Classic Award fares (“Commercial Fares”) with Classic Awards, the most restrictive fare condition of those Commercial Fares applies to the segments booked as Classic Awards for booking changes, cancellations and refunds. Please refer to the applicable Commercial Fare conditions for details.
≠ Bookings made or completed with the help of a consultant attract a 6,000-point Award Assistance fee per person (including children and infants occupying a seat) per booking for international bookings. A 3,500-point fee applies for all other bookings. If booking through Qantas Contact Centres in Australia or New Zealand the fee may be paid with cash. This non-refundable fee applies only when making the initial booking. See the terms and conditions for details.
± A limited number of seats on selected partner airlines (as offered by Qantas at the time of booking) may be combined with your Qantas or Jetstar flights in a Qantas & Jetstar Any Seat Award. Partner airline flights which may be combined with Jetstar flights in an Any Seat Award are more limited than those which may be combined with Qantas flights. Jetstar airline partners currently include Jetstar Asia (3K), Valuair (VF), Jetstar Pacific (BL), Jetstar Japan (GK) and Qantas (QF) - refer to available flights at the time of booking for applicable airline partner flights.
** When booking your Any Seat Award in this way through qantas.com, other Award Flights (including Classic Award flights and other Any Seat Award flights) may be available for your selected itinerary. Points required for other Award Flights for your itinerary may be different and may be lower than the points required for the Any Seat Award provided. The points quote provided for the selected Any Seat Award is for the flights you have selected only; Qantas has not searched for other available Award Flight seats or for the lowest points quote.