About Qantas & Partner Classic Awards
About Qantas & Partner Classic Awards
You can use your points for a one way, return or multi-destination Classic Award flying Qantas and our airline partners.
The number of Qantas & Partner Classic Award seats is limited and depends on flight, date, season and destination. Some flights may not have any Classic Award seats available.
Seats on Qantas flights available as Classic Awards may alternatively be obtained through the Qantas & Jetstar Any Seat Award booking process as a Qantas & Jetstar Any Seat Award although different points (which include surcharges, fees and taxes) and conditions may apply.+
How Many Points Do You Need?
You can use our Qantas & Classic Award points calculator to see how many points you will need to redeem a Qantas Classic Award flight on Qantas. For Classic Awards on other airlines refer to our points tables.+
If you want to see where in the world your points could take you, use our Where Could I Go calculator.
Booking a Qantas & Partner Classic Award
You can use your Qantas Frequent Flyer points to book a one way* or return Classic Award for available seats on eligible^ Qantas, oneworld® alliance and other airline partner services. Book now
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Cathay Pacific includes affiliate Dragon Air (KA).
JAL includes affiliates JALways (JO), JAL Express (JC)and Japan Transocean Air (NU).
# QantasLink is an umbrella brand that our domestic regional airlines operate under. QantasLink comprises three separate airlines.
Jetstar includes Jetstar Asia (3K) and Valuair (VF).
You can book your Qantas & Partner Classic Award online. Or you can call Award flight reservations. An Award Assistance Fee applies for Award bookings made or completed worldwide via a consultant.
Bookings for most Qantas & Partner Classic Awards can be made as late as 24 hours before scheduled departure (some locations and fares require earlier advance booking).
Qantas & Partner Classic Award seat availability is limited and some flights may not have any available, so we recommend you book well in advance.
Changing your Qantas & Partner Classic Award
You can change your Qantas & Partner Classic Award online through Manage Your Booking.** Changes can be made to dates, flight times, or travel class plus you can search for new flights using the 'flexible with dates' display calendar.
If additional points are required for an itinerary change, then you will need to redeem the additional points and pay any change fee with your points. Where a credit card has been used to pay for surcharges, fees and taxes, additional surcharges, fees and taxes for your new itinerary will need to be paid by credit card. Where points have been used to pay for surcharges, fees and taxes, additional surcharges, fees and taxes for your new itinerary will need to be paid by redeeming your points.
Multi-destination Itineraries
The number of points you need for a Qantas & Partner Classic Award flight is calculated by adding up the one-way trips in your itinerary. There are no points charges for stopovers or for any non-flown (surface) segments. Your itinerary may have no more than 16 flights or surface segments. However, if the total distance of a single trip is over 15,000 miles, the trip must be broken down into sub-trips in order to calculate the number of points you need.
Service Fees
For a list of Frequent Flyer service fees, see the terms and conditions.
Award Assistance Fee
All Qantas & Partner Classic Award bookings made or completed worldwide through a consultant will attract an Award Assistance Fee of 3,500 points per passenger per booking. Alternatively, the Award Assistance Fee can be paid in cash when booking through Qantas Telephone Sales in Australia or New Zealand. The service fee applies regardless of your Frequent Flyer status and to children and infants occupying a seat.
This fee applies only to making the initial booking. Other service fees and charges apply to changes and cancellations. The fee is non-refundable.
To avoid the service fee, in most cases, you can book Qantas & Partner Classic Award flights online.
A fee will apply to all other Qantas & Partner Classic Awards as they can only be booked through a consultant.
Surcharges, fees and taxes
Additional surcharges, fees and taxes (including applicable taxes and insurance surcharges) are payable in cash on Qantas & Partner Classic Award flights at the time of booking. These taxes and charges may be subject to GST. Alternatively when booking online, point levels inclusive of surcharges, fees and taxes (including applicable fuel and insurance surcharges) are offered during the Qantas & Partner Classic Award booking process on eligible Australian and New Zealand domestic Classic Award flights.
Australian GST is not charged on the Qantas Frequent Flyer points you earn or redeem on goods and services provided through the Qantas Frequent Flyer program. This information applies to the Qantas Frequent Flyer program only and does not reflect the GST policy of other loyalty programs.
Refunds
There are no refunds on the points redeemed for Qantas & Partner Classic Award flights once your travel has commenced.
Qantas & Partner Classic Award Availability
We recognise that the availability of seats for Award flights is very important to our Frequent Flyers. However, the number of Qantas & Partner Classic Awards is limited. The number of seats available for a Classic Award depends on the flight, date, season and destination. Some flights may not have any Classic Award seats available.+
See Award flight opportunities for details of current Classic Award availability on flights for certain routes.
The seats made available for Classic Awards on Qantas flights may also be obtained through the Qantas Any Seat Award booking process (although points required are usually higher, and include surcharges, fees and taxes). Different conditions apply to Any Seat Awards. Members can still choose to obtain those seats as Classic Awards in a separate booking.
Note: Award seats are not available on some routes of oneworld alliance and partner airlines and some restrictions may apply.
Should your desired Classic Award not be available, check again later as additional seats may be released closer to departure. Or, check for a Qantas & Jetstar Any Seat Award. Points required for Any Seat Awards will vary and are not linked to retail fares. They are generally higher than Classic Awards, especially when demand is high. Particular itineraries may be available as more than one Award type (ie Qantas & Partner Classic Awards and Qantas & Jetstar Any Seat Awards). Points required for each Award Type may be different and each may have different fare conditions. The booking process for each Award Type is separate from the others and so we recommend you consider and compare each of the Award Type booking options before you finalise your booking.
Flight Upgrade Awards
Qantas Flight Upgrade Awards are not available on domestic or international Qantas and Partner Classic Awards.
Award Types Comparison Table
You can choose from these options for Awards Flights:
- a Qantas & Partner Classic Award, or
- a Qantas & Jetstar Any Seat Award.
View the Award Type comparison table for details on each Award type.
Hints When Booking Award Flights
- Keep in mind that Qantas & Partner Classic Awards are limited, particularly during school and public holidays.+
- Book as early as possible - up to 353 days in advance. Award Flights must be booked at least 24 hours before scheduled departure (some locations and fares require earlier advance booking).
- It's a good idea to have alternative times and dates in case your first preference is not available. Should your desired Classic Award not be available, check again later as additional seats may be released closer to departure, or choose a different flight, routing or day.
- If you can't find a Classic Award on the flight you want, you can search for a Qantas & Jetstar Any Seat Award for the same flight.+
- Have your Qantas Frequent Flyer membership number and PIN ready.
* When you choose a one way international Award flight, check the onward flight and visa regulations with the relevant authorities.
^ For eligible flights see terms and conditions.
+ The number of Qantas & Partner Classic Award seats is limited. The number of seats available depends on the flight, date, season and destination. Some flights may not have any Classic Award seats available. The seats made available for Classic Awards on Qantas flights may also be obtained through the Qantas & Jetstar Any Seat Award booking process (although points required are usually higher as they include surcharges, fees and taxes). Different conditions apply to Any Seat Awards. Members can still choose to obtain those seats as Classic Awards in a separate booking.
A particular itinerary may be available as more than one Award Type (ie Qantas & Partner Classic Awards and Qantas & Jetstar Any Seat Awards). Points required for each Award Type for the same itinerary may be different and each may have different fare conditions. The booking process for each Award Type is separate from the others.
** Changes must be made at least 24 hours before first flight departure. This feature is not available for Classic Award bookings that include Hong Kong or Canada, have two or more stopovers, bookings created using Multi-City itinerary option, itineraries that cannot be booked online, include a car rental, or that have been previously changed via phone. To make changes to these Award bookings contact us. A service fee applies to all changes made via Telesales. Points change fees apply to all booking changes.
