About Flight Upgrades

Upgrading Your Flight

You can use your points for a flight upgrade on Qantas domestic and international flights.

Flight upgrades are available on:

To request an upgrade using your points you'll need to have an eligible paid and confirmed ticket on a Qantas operated service with a QF flight number.

Upgrades are allocated according to your membership level: Platinum Frequent Flyers first, followed by Gold, Silver and then Bronze. When using your points to upgrade an eligible family member, the upgrade will be awarded according to the eligible family member's priority not the status of the Qantas Frequent Flyer whose points are being used.

For full details on Flight Upgrade Awards and cancellations, see terms and conditions. See the Flight Upgrade Award table for the number of points needed for an upgrade.

Calculate points needed to upgrade.

* Premium Economy will be progressively introduced on selected flights for travel from April 2008.
^ Flight upgrades are not available on Red e-Deals and other heavily discounted domestic and international airfares booked in N, O or Q class.

Domestic Upgrade Awards

To request an upgrade using your points you'll need to have an eligible paid and confirmed Qantas domestic ticket on a Qantas operated service with a QF flight number. Your upgrade is subject to availability and may be confirmed between 355 days and 24 hours in advance.

Flight Upgrades cancelled within 24 hours of flight departure, or failure to board a booked flight, will result in the loss of the Flight Upgrade and any Points used to redeem the Flight Upgrade.

Flight Upgrades cancelled more than 24 hours prior to departure may be refunded and will incur a fee.

Flight Upgrade Awards are not available on airfares booked in N, O or Q class, which includes some Red e-Deal fares.

International Upgrade Awards

If you hold an eligible paid and confirmed ticket for a Qantas operated service with a QF flight number, you can register for an international Flight Upgrade from 90 days to 24 hours before departure from the first port of the flight. Requests for Flight Upgrades will not be accepted within 24 hours of scheduled departure from the port of origin.

Upgrades will not be confirmed on international services at time of booking. You can check your booking online within 5 hours of departure to see if your international request was successful. You will also be informed at check-in.

You may cancel an unconfirmed upgrade request without penalty. Should your upgrade request be confirmed and you choose to cancel or fail to board a flight for which you have redeemed points for an upgrade, you will forfeit the points used and a seat may no longer be available in the original class you booked in.

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Flight Upgrade Award Tables

Points needed for a Flight Upgrade Award to Premium Economy
Zone One-Way Miles Discount Economy^ Full Economy+
1
0-600
5,000
2,000
2
601-1,200
7,500 3,000
3
1,201-2,400
10,000 4,000
4
2,401-3,600
15,000 6,000
5
3,601-4,800
25,000 10,000
6
4,801-5,800
30,000 12,000
7
5,801-7,000
35,000 14,000
8
7,001-8,400
45,000 18,000
9
8,401-9,600
50,000 20,000
10 9,601-15,000 60,000 24,000

Points needed for a Flight Upgrade Award to Business Class
Zone One-Way Miles Discount Economy^ Full Economy+ Premium Economy
1
0-600
8,000
5,000 5,000
2
601-1,200
12,000
7,500 7,500
3
1,201-2,400
16,000
10,000 10,000
4
2,401-3,600
24,000 15,000 15,000
5
3,601-4,800
40,000 25,000 25,000
6
4,801-5,800
48,000 30,000 30,000
7
5,801-7,000
56,000 35,000 35,000
8
7,001-8,400
72,000 45,000 45,000
9
8,401-9,600
80,000 50,000 50,000
10 9,601-15,000 96,000 60,000 60,000

Points needed for a Flight Upgrade Award to First Class
Zone One-Way Miles Business Class
1
0-600
5,000
2
601-1,200
7,500
3
1,201-2,400
10,000
4
2,401-3,600
15,000
5
3,601-4,800
25,000
6
4,801-5,800
30,000
7
5,801-7,000
35,000
8
7,001-8,400
45,000
9
8,401-9,600
50,000
10 9,601-15,000 60,000

^ For domestic flights within Australia, Discount Economy includes Super Saver (classes L, M, S, V) and fares booked in G. For International flights, including domestic flights within New Zealand (classes B, G, H, K, L, M, S, V). Flight upgrades are not available on Red e-Deals and other heavily discounted domestic and international airfares booked in N, O or Q class.
+ For domestic flights within Australia, Full Economy includes Fully Flexible (classes Y, B, H) and Flexi Saver (class K). For International flights, including domestic flights within New Zealand (class Y).

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