Important Information
Membership Terms and Conditions
You must be a member of the Qantas Frequent Flyer program to earn and redeem points. A joining fee usually applies. Membership and points are subject at all times to the Qantas Frequent Flyer program terms and conditions.
Privacy
By joining Qantas Frequent Flyer you consent to Qantas e-mailing you:
- your monthly Points Balance and e-newsletter;
- Frequent Flyer Exclusives;
- Travel Partner Offers;
- Other Partner Offers;
- Airline News; and
- Membership Updates.
If you do not wish to receive these e-mail communications, you can 'opt-out' of any or all of them by updating your e-mail preferences in 'Your Profile'.
You also consent to Qantas using and disclosing all of the information Qantas collects about you in accordance with the Qantas Frequent Flyer terms and conditions.
Qantas will comply with Qantas' Privacy Statement and Qantas will provide you with access to and the ability to correct your personal information held by Qantas on request by you to the extent permitted or required by law.
E-mail Contact
If you have provided us with an e-mail address we will primarily contact you by way of e-mail.
Tax
Qantas recommends that you consult a tax advisor to ensure that you understand possible tax and fringe benefits tax implications, if any, related to your membership of Qantas Frequent Flyer.
No Longer Wish to Join?
Should you advise us within 14 days from the date of joining that you'd like to withdraw from the program, and you have not used your membership, we will cancel your membership straight away. If you decide to use your membership at any time during those 14 days, you will be doing so on the basis of the terms and conditions of the program.
Changes to the Program
Qantas reserves the right to make any changes to the program in accordance with the program terms and conditions. For up to date information about the program refer to qantas.com/frequentflyer.

