At qantasfreight.com we've got a range of eBusiness solutions to help you get fast and reliable information regarding your freight needs, 24 hours a day, seven days a week.
When you register your details at qantasfreight.com you'll enjoy access to a range of services including shipment information specific to your company from Allotment Bookings and Import Freight Check, to Follow Me Tracking, City to City Tracking and History Tracking.
Aquarius, our global operating system is at the core of our eBusiness services. This system controls reservations, tracking and tracing, freight operations and other communication functions, providing our customers with a comprehensive and fully integrated range of eBusiness solutions.
A convenient and efficient tool for managing your allocations. You'll be able to view information about your allocations including booked and unused loose capacity and unit load devices. Use a simple data entry screen and send a booking request directly to our global operating system to utilise available capacity.
If you are a registered users of qantasfreight.com you can query any Australian terminal service fee simply by completing an online form. This means a fast resolution to your query.
The form - which is accessible from your personal menu will ensure that all the information required to investigate the disputed charge is available from the very beginning.
Get access to Australian Terminal Service Fees - Register
Produce bar code labels via your local printer. A convenient and cost effective alternative to specialist labelling software. The bar code label can be viewed on the screen, exactly as it will appear, before being printed. You can print up to four labels per page on standard A4 paper. The labels are generated at piece level, in accordance with IATA Resolution 606 and Qantas Freight export requirements.
Click here and enter the details in the form fields.
Receive automatic status updates on a pre-defined group of air waybills. Simply enter a range of air waybills, the origin and or destination of the range, the status events you are interested in and to whom and where you would like the status update sent. For greater flexibility, status updates can be sent via e-mail or telex to the nominated recipients. The system stores the selected air waybills, allowing any registered internet users of your company to view and amend the range at any time.
Click here for a demonstration of City to City Tracking.
Get access to City to City Tracking - Register
Wherever you are in the world, you can now send an online booking request for shipments on any Qantas or Jetstar International^ flight. Available 24 hours a day, 7 days a week. eBookings is the convenient way to submit, amend or cancel a booking request online. We accept bookings for general, perishable, dangerous goods* and valuable/vulnerable cargo as well as the high priority Qantas Express shipments. You'll receive email confirmation when your booking is confirmed as well as optional status updates on their consignment right up to the final delivery destination.
Get access to eBookings - Register
^Bookings can also be made for the following carriers Air Pacific, Air Niugini and Qantas connection bookings for American Airlines and Jet Airways.
*Carriage subject to Dangerous Goods acceptance checks.
Generate an electronic air waybill (FWB) via our web site and send it directly to our global operating system, Just fill in the details. Simple and convenient to use, this is a cost effective FWB transmission alternative, ensuring faster processing of your export freight at Qantas Freight terminals.
Get access to Electronic Waybill/FWB - Register
Submit FHL enables you to submit HAWB data for consolidated shipments directly to our global operating system. Simple and convenient to use, this free service is a cost effective FHL transmission alternative.
Get access to Electronic House Waybill/HAWB - Register
To use eMail Tracking all you'll need is an email connection.
You'll get a status response sent directly to your email address. There will be a separate response for each of the air waybill numbers requested. Shipment status information can also be sent to multiple recipients.
Request regular automatic status updates on your freight shipments. You can nominate which air waybills and the status event you would like to track, with the ability to cancel the request at any time and who you would like the tracking status notification sent to. This can include multiple recipients and recipients who are not registered users of qantasfreight.com. You'll only get the requested updates when there is a status change.
Click here for a demonstration of Follow Me Tracking.
Get access to Follow Me Tracking - Register
Registered customers in Sydney, Melbourne, Perth and Brisbane can identify which of their import freight shipments have been processed and are awaiting collection in these ports, enabling efficient collection of your import freight shipments.
Get access to Import Freight Check - Register
Submit an Intent to Claim via qantsfreight.com Simply complete and submit a brief online form and you will receive an e-mail confirming that we have received your Intent to Claim. Intent to Claim reduces the paperwork flow and helps make the claims process faster and more efficient.
Get access to Intent to Claim - Register
A fast and simple method of tracking your shipments movements from anywhere in the world, 24 hours a day, 7 days a week.
You can enter multiple air waybill numbers from other documents, such as a spreadsheet or word processing document, into the tracking data entry screen using the 'cut and paste' function.
Registered customers have the added benefit of viewing the full history of status information in their tracking results.
For your further convenience, single air waybills can be tracked from our home page.
View schedule information on Qantas flights, conveniently, 24 hours a day, 7 days a week.
Trackline, our interactive voice response tracking system, gives Australian customers a convenient and cost effective method of tracking the status of their freight shipments 24 hours a day, 7 days a week. To use this service simply dial 1300 F R E I G H T (1300 373 444) within Australia and follow the prompts.