eMail Tracking

There are 4 easy steps to use this service:

  1. Address your email to trackfreight@qantas.com.au

  2. If you would like the response to be sent to a number of different people, insert their email addresses in the ?CC? section of your email.  Type a separator - either a comma (,) or a semi-colon (;) - between their names.  For example: 
    CC:john@hotmail.com,greg@yahoo.com or 
    CC:fred@hotmail.com;robert@hotmail.com  

  3. Give your email a title if you wish, but this is optional

  4. In the body of your email, type FSR and then on the next line type the first air waybill (AWB) number that your would like to track.  Between the AWB Prefix (eg. 081 for Qantas) and the eight digit AWB number, type a separator of either a dash (-) or forward slash (/).  For example:

FSR
081/12345678

or

FSR
081-12345678

You may type up to 20 different AWB numbers in the one request.

A response with the latest status will then be sent to you and any other recipients you nominated.

We welcome any questions or comments you have on Qantas Freight email tracking.  Simply send an email to freight@qantas.com.au or contact your local Qantas Freight Office.

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