In Australia call 1 300 FREIGHT, New Zealand 0800 801 344 or contact your local Qantas Freight Customer Support Office .
Whether you are travelling for an extended holiday or relocating overseas, sometimes packing to meet your baggage allowance can be a challenge.
Qantas Freight's unaccompanied baggage service, can be a convenient and cost-effective alternative to paying excess baggage.
For a detailed cost estimate please contact your local Qantas Freight Reservations Office.
To avoid excess baggage charges, you can send excess baggage as unaccompanied baggage. This alternative means of transporting your personal belongings may not offer the convenience of having your baggage travel on your flight, but can provide a significant cost saving.
Note: You may be required to pay handling or government customs and quarantine charges on unaccompanied baggage.
For a detailed cost estimate please contact your local Qantas Freight Reservations Office or visit http://www.qantas.com.au/info/flying/beforeYouTravel/baggageCheckedNew#jump5
Unaccompanied Baggage can only consist of personal clothing and articles including books, portable music instruments and portable sporting equipment. You must hold an international ticket (for travel on any airline) between the origin and destination airports. The baggage must be consigned at the freight terminal before your flight.
Unaccompanied baggage should never contain dangerous goods that may endanger the safety of an aircraft or persons on board the aircraft. For more information on what are dangerous goods please visit http://www.qantas.com.au/info/flying/beforeYouTravel/dangerousGoods
FAILURE TO DECLARE DANGEROUS GOODS OR COMPLY WITH GOVERNMENT SAFETY REGULATIONS IS A SERIOUS OFFENCE.
Due to local security restrictions, Qantas Freight is not able to accept unaccompanied baggage from the USA. For further information on security requirements from the USA, visit the Transportation Security Administration (TSA) website.
| > TSA website |  |
Unaccompanied baggage can be presented in any container, usually suitcases or sealed boxes. There is no limit to the amount of goods that can be sent as unaccompanied baggage. The maximum permitted weight of any single item must not exceed 32kg/70lb.
To send unaccompanied baggage, you must hold an international airline ticket. Unaccompanied baggage can only be sent between the origin and destination shown on the ticket.
If you require your unaccompanied baggage to be available for collection on your arrival, it is recommended that your baggage be sent three to five days prior to your departure. Please contact your local Qantas Freight Reservations Office for more information.
There is no need to pre-book your unaccompanied baggage. Simply present your baggage together with your valid airline ticket and photo identification, such as a driver's license or passport, at the local Qantas Freight terminal, Ground Handling Agent or unaccompanied baggage counter where the necessary documentation can be completed.
For details of where to lodge your unaccompanied baggage domestically, please select your origin from the pull down menu below.
Online Tracking
You can track your unaccompanied baggage through the qantasfreight.com website. Simply type your airway bill number into the fields on the right hand side of the qantasfreight.com homepage.
Email Tracking
Customers can also receive information on the staus of their shipment via email. Simply send an email to trackfreight@qantas.com.au containing your AWB number and you will receive an instant shipment report directly to your email address.
When you send your personal effects as unaccompanied baggage they will not be waiting for you at the passenger terminal. You can check the status of your shipment via our on-line tracking system at www.qantasfreight.com or contact Qanats Freight Customer Support to find out if your goods are ready for collection. Once your goods have arrived you will be sent a Freight Arrival Notice.
Before your goods can be collected, service, handling, Government Customs and Quarantine charges, and in some cases storage fees may be applied.
For full details of where to collect your unaccompanied baggage, please select your destination from the pulldown menu below.
In Australia Call 1 300 FREIGHT, New Zealand 0800 801 344 or contact your local Qantas Freight Reservations Office .