Honolulu International Airport

Important Information

View the latest carry on baggage restrictions.

At a Glance

Location: 16km (10 miles) from the city centre.
Qantas flights: Qantas operated flights, codeshare flights operated by American Airlines and Air Pacific flights all operate from the International Terminal.
Departure information: Ticket Counter
The Sales desk is open from 7am to 2pm. Contact Qantas Reservations on 1800 227 4500 within North America for assistance.
Check-in
Check-in for Qantas operated flights is located in Lobby 4 on Level 2.
Open from 8am to 11.30am on days Qantas flights operate.
For codeshare flights, check-in with the operating carrier.
Check-in for Business, Chairmans Lounge, Qantas Club and oneworld Emerald passengers is available at counter 2 and 3.
Online Check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.
Transfer between Terminals: You can walk between the International and Domestic terminals by following the directional signs. A free shuttle bus also operates.
Arrival information:
Baggage carousels are located in the Arrivals hall (ground floor).
Information monitors display flight carousel numbers.
Baggage Services has a counter located in Lobby 4 at the Qantas Sales Desk.
Qantas Club: Located in the Departures lounge, above Gate 26.
Open 7am to 11am.
Website: www.hawaii.gov/dot/airports/hnl/index.htm

Getting to and from the Airport

Transport Details
Car The airport is approximately a 25 minute drive from the city.
Visit Honolulu International Airport website for current car parking rates or contact AMPCO Parking
Phone: (808) 861 1260
Taxis Approximately US$28 one way to the city (during non-peak times).
Buses Airport Waikiki Express (operated by Roberts Hawaii) has shuttle bus services to/from Waikiki. Fares start from US$8 per adult one way.
TheBus operates throughout the island of Oahu.
Fares from the Airport to Waikiki start from US$2 per adult one way.
Baggage is permitted if it can fit under the seat or on your lap.
Car rentals Avis, Budget, Dollar, Hertz and National Rent-A-Cars all have counters at the airport.

Airport Facilities and Services

Facility Details
Toilets Located throughout the airport.
Disabled toilet facilities are also available.
Post box Located in the International terminal near Gate 13, or in the Business Centre in the Central Lobby.
Internet Located in the Business Centre in the Central Lobby.
Currency exchange Located opposite Gate 12 and Gate 25, and in the International Arrivals area.
Public telephones Located throughout the airport.
ATMs Located throughout the airport.
Tourism information The Information counters are located in the baggage claim area, outside the International Arrivals area and at both ends of the Main Lobby. Open from 4am until 1am.
Baggage Trolleys Located throughout the airport.
Meet and Assist Passengers requiring assistance can be escorted to the departure gate upon request. Ask a Customer Service Agent for assistance.

Information is correct as of 20 May 2009.
Times and prices quoted are a guide only.
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