Important Information

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At a Glance

Location:	20km (12.5 miles) from the city centre.
Qantas flights:	There are two terminals at Singapore Changi Airport. Qantas flights QF1-QF399 operate from Terminal 1.
Departure information:	Ticket Counter Limited ticketing facilities are available. Open from 6am to 11pm. Contact the local Qantas office for assistance. Check-in Check-in is located on the depatures level, Terminal 1. Check-in opens 3 hours before departure. Economy check-in for Qantas flights is available from rows 4 and 5. Check-in for Business, Chairmans Lounge, and oneworld Emerald passengers is available at Singapore Airport Terminal Services Premier Check-in at the end of row 4. Check-in for Qantas Club passengers is in row 5 of a morning, and row 4 of an afternoon. A 24 hour check-in facility is also provided by Singapore Airport Terminal Services at row 3.
Transfer between Terminals:	The complimentary Sky-Train operates between Terminals 1 and 2. In Terminal 1, it can be boarded near Gate D40, or from the departures level near check-in row 14.
Arrival information:	Baggage carousels are located in the Arrivals hall (level 1). Information monitors display flight carousel numbers. Baggage Services is handled by Singapore Airport Terminal Services Lost and Found. The counter is located in the Arrivals hall.
Qantas Club:	A joint Qantas/British Airways lounge is located on level 3, proceed up the escalator after you pass through Immigration. The lounge is open daily from 6.30am to 12.30am.
Website:	www.changiairport.com.sg

Getting to and from the Airport

Transport	Details
Car	The airport is approximately a 15 minute drive from the city. Visit Singapore Changi Airport website for current car parking rates.
Taxis	Approximately S$16 to S$24 (excluding surcharges) one way to the city. A midnight surcharge of 50% of the metered fare is charged on top of fares between midnight and 6am. An airport surcharge of S$3 is charged on top of fares. On Fridays to Sundays between 5pm and midnight this increases to S$5. Limousine Taxis A premier taxi service operates from 6am to 2am daily to any destination in Singapore for a flat rate of S$35. A surcharge of S$1 is charged per additional stop. There is a Limousine Service Counter in the Arrivals hall.
Buses	The Airport Shuttle operates a city/hotel transfer service regularly from 6am to 2am. The Airport Shuttle Service Counter is located in the Arrivals hall. Fares start from S$7 per adult and S$5 per child one way.
Train	MRT Trains operate to the city centre from Terminal 2. Services operate from 6am to midnight and depart regularly. Fares start at S$1.80 one way. The Singapore Mass Rapid Transit (SMRT) train service operates to the city centre and various destinations in Singapore. Services operate from 5.30am to 11.15pm. Proceed to Terminal 2 for the Changi Airport MRT station and change to a citybound train at Tanah Merah Station. Fares start at S$3.
Car rentals	Avis Rent-a-Car is located in Terminal 1. Open from 7am to 11pm. Phone: +65 6542 8855

Airport Facilities and Services

Facility	Details
Toilets	Located throughout the airport. Disabled toilet facilities are also available.
Showers	Located in the Singapore Airport Terminal Services Rainforest Lounge, Departures level, Terminal 1. Charges start at S$8.
Baby change rooms	Located in the Arrivals hall and Departure hall.
Post box	Located in the Check-in area.
Internet	Free access is available throughout the Departure lounge.
Currency exchange	Located in the Arrivals hall and Departure hall.
Public telephones	Located throughout the airport.
ATMs	Located throughout the airport.
Tourism information	The Singapore Tourism Board counter is located in the Arrivals hall. Open daily from 6am to midnight.
Baggage Trolleys	Located throughout the airport.
Baggage Storage	Located in Basement 2 of Terminal 1 near the public bus complex.
Meet and Assist	Passengers requiring assistance should check-in at the Singapore Airport Terminal Services Special Care lounge. Located near Entry door 2, Departures level, Terminal 1.