Important Changes to your Checked Baggage Allowance
From 1 December 2008, we are introducing a new checked baggage allowance that makes it easier when you travel with Qantas. The new allowances apply to any tickets purchased from 1 December 2008 for travel from 1 March 2009.
Note: If you have already purchased your ticket and are travelling between 1 December 2008 and 28 February 2009 inclusive, the new baggage policy will not apply. The current checked baggage policy applies to these tickets.
Checked Baggage Allowance
We have aligned our Domestic and International checked baggage allowances using a weight system. So, if you're travelling in Economy on a domestic or international flight with Qantas you will now have a maximum free baggage allowance of up to 23kg (50lb).
For more information please refer to the New Checked Baggage Allowance table below.
Additional Collection
Additional Collection rates have also been simplified. Charges will apply per kilogram (2.2lb) for any total baggage weights exceeding the 23kg (50lb) allowance to a maximum of 32kg (70lb) per piece.
Customers travelling in Economy to the USA remain under the existing piece system with a new allowance of 2 pieces of 23kg (50lb) per piece.
| New Checked Baggage Allowance | Other Baggage | Locking Checked Baggage |
| New Checked Baggage Allowance Explained | Unaccompanied Baggage | Additional Collection Rates |
| Baggage for Children and Infants |
New Checked Baggage Allowance
Australian Domestic Routes (on Qantas operated flights)
| No piece restriction. Business: 30kg (66lb) Economy: 23kg (50lb) Total dimensions* of each piece must not exceed 140cm (54in) |
QantasLink Routes~
|
Route |
Piece Allowance and Dimensions |
|
|---|---|---|
|
All Dash aircrafts (excluding travel to/from Lord Howe Island and Mount Hotham) |
Economy: 1 piece 20kg (44lb) total |
|
|
For travel to/from Lord Howe Island |
Economy: 1 piece 14kg (30.2lb) total |
|
|
For travel to/from Mount Hotham |
Economy: Limit of 1 kit per passenger Total kit not to exceed 20kg (44lb) 1 kit consisting of not more than One pair of skis One pair of stocks One pair of boots One piece of baggage or One snowboard One piece of baggage |
|
New Zealand Domestic
|
No piece restriction. Economy: 23kg (50lb) Total dimensions* of each piece must not exceed 140cm (54in) |
Travel to/from USA, US Territories, South America and Canada via the Pacific^
| First | Business | Premium Economy | Economy |
|---|---|---|---|
| 2 pieces at 32kg (70lb) per piece | 2 pieces at 32kg (70lb) per piece | 2 pieces at 23kg (50lb) per piece | 2 pieces at 23kg (50lb) per piece |
| Total dimensions* of each piece, must not exceed 158cm (62in) | Total dimensions* of the 2 pieces must not exceed 270cm (106in) with no 1 piece exceeding 158cm (62in) | Total dimensions* of the 2 pieces must not exceed 270cm (106in) with no 1 piece exceeding 158cm (62in | |
All Other International^
| First: 40kg (88lb) Business: 30kg (66lb) Premium Economy: 23kg (50lb) Economy: 23kg (50lb) |
^ If your itinerary includes a flight to/from the USA, US Territories, South America and Canada via the Pacific you are entitled to two pieces (one piece for infants) of checked baggage on all Qantas and QantasLink operated flights within your itinerary# regardless of whether these flights appear on the same or a separate ticket. You will be required to provide proof of your international ticket at check-in indicating travel to/from or via the USA, US Territories, South America or Canada.
# Valid for the duration of your international ticket, or up to a maximum of 12 months from the date of the first flight to/from the USA, US Territories, South America or Canada – whichever date falls first.
*Total dimensions are measured by adding together the width, height and depth of the bag.
Note: Stowage limitations apply on some QantasLink operated services. Baggage may at times need to be transported on a different flight to the passenger. Domestic Travel is defined as travel not combined with any international flights. International Travel is defined as travel between two or more countries including any flights within those countries when they are combined with international travel.
New Checked Baggage Allowance Explained
If you are travelling in Economy:
- Your total baggage weight of up to 23kg (50lb) is free of charge regardless of the number of pieces for domestic Australia, trans-Tasman, domestic New Zealand and international routes (except for the USA).
- For the USA, US Territories, South America or Canada, your total free allowance is 2 pieces at 23kg (50lb) each.
- The maximum baggage weight of any piece must not exceed 32kg (70lb).
If you are travelling in Business:
- Your total allowance is 30kg (66lb) on trans-Tasman, domestic New Zealand and international routes (except for the USA).
- For domestic Australia routes, your total free baggage allowance is 30kg (66lb).
- For the USA, US Territories, South America or Canada, your total allowance is 2 pieces at 32kg (70lb) each.
- The maximum baggage weight of any piece must not exceed 32kg (70lb).
If you are travelling in First:
- For trans-Tasman and international routes (except for the USA), your total allowance is 40kg (88lb).
- For the USA, US Territories, South America or Canada, the total allowance for First customers is 2 pieces at 32kg (70lb) each.
- The maximum baggage weight of any piece must not exceed 32kg (70lb).
Frequent Flyers and Qantas Club Members:
- Platinum Frequent Flyer members continue to receive an additional 15kg (33lb) allowance or one extra piece on the USA routes.
- Qantas Club members continue to receive an additional 10kg (22lb) allowance or one extra piece on the USA route.
- Silver and Gold Frequent Flyer members continue to receive an additional 10kg (22lb) allowance or one extra piece on the USA route.
Baggage for Children and Infants
Children are entitled to the same baggage allowance as adults.
Infants have the following baggage allowances:
- No allowance on Australian domestic and regional flights .
- 1 piece on USA, US Territories, South America and Canada (total dimension not exceeding 115cm (45in).
- 10kg (22lb) on domestic New Zealand and all other international.
- Adults accompanying infants are entitled to check in one collapsible stroller or a carry basket or bassinet (stowed in the aircraft hold). This is in addition to the normal free baggage allowance for adults.
Other Baggage
- Medical/life dependant equipment and wheelchairs will be carried at no charge.
- Sporting equipment such as golf clubs, surfboards etc. are carried at no charge providing it is within the allowance of the class of travel.
Unaccompanied Baggage
As a service to passengers, we offer an unaccompanied baggage service on most routes. This service is a convenient and cost-effective alternative to paying excess baggage.
Unaccompanied Baggage can only consist of personal clothing and articles including books, portable music instruments and portable sporting equipment. You must hold an international ticket (for travel on any airline) between the origin and destination airports. The baggage must be consigned at the freight terminal before your flight.
In Sydney, baggage can be consigned at the Qantas Unaccompanied Baggage counter at Sydney International Airport. Unaccompanied Baggage is carried on a 'space available' basis to the destination, not necessarily on the same flight as the passenger.
Note: You may be required to pay handling or government customs and quarantine charges on unaccompanied baggage.
For more information call 1300 368 747 within Australia or your local
Qantas Freight Sales office.
Locking Checked Baggage
We recommend that passengers lock their checked baggage. However, it may be necessary to open and inspect your baggage as part of the security screening process. If your baggage is locked, and you are not present when it is necessary to open it for Government mandated additional security checks, the lock may be broken by security screeners.
We are unable to advise at the time of check-in whether a passenger's baggage will need to undergo additional security checks. Qantas is not liable for damaged locks that must be opened for security purposes.
Travelling to or from the United States
For passengers travelling to or from the United States, the US Transportation Security Administration (TSA) advises that passengers can avoid the need for locks to be broken by using a TSA recognised locking mechanism, which can be opened by the TSA. For further information, visit the TSA website.
Baggage wrapping
Passengers who choose to utilise baggage-wrapping services offered at some airports should allow additional time to complete this process before check-in. Should wrapped baggage need to undergo Government mandated additional security checks the wrapping will be removed and not replaced.
Additional Collection Rates
A charge will apply for any baggage carried in excess of the free allowance. Additional collection rates vary depending on the destination. The carriage of baggage in excess of the free baggage allowance is subject to space being available.
Charges+ for additional collection will be applied as follows:
| Domestic~ and New Zealand |
International (Australia to/from Asian markets) |
International (to/from Europe and African markets) |
International (USA, Canada & South American markets) |
|
|---|---|---|---|---|
| Total Economy Class allowance 23kg | Total Economy/ Premium Economy Class allowance 23kg | Total Economy/ Premium Economy Class allowance 23kg | Total Economy/ Premium Economy Class allowance 2 pieces at 23kg per piece | |
Excess Charges if over 23kg |
A$8/kg | A$35/kg | A$50/kg | A$25 per piece |
Excess Charges for additional bags |
No charge if within allowance | No charge if within allowance | No charge if within allowance | A$150 per piece |
Excess Charges for Business Class passengers over 30kg |
A$8/kg | A$35/kg | A$50/kg | A$150 per piece (For additional pieces over the 2 piece allowance at 32kg each) |
Excess Charges for First Class passengers over 40kg |
A$8/kg | A$35/kg | A$50/kg | A$150 per piece (For additional pieces over the 2 piece allowance at 32kg each) |
~QantasLink Regional Dash 8 flights - Additional baggage charges for all Regional Dash 8 flights within Australia are A$3 per kilogram plus GST, if applicable.
