Schedule Change
If your booking has a schedule change, you will need to review the new flight information and acknowledge that the change is acceptable. If it is not, call your nearest Qantas Office or your agent to acknowledge changes to your flights.
If your booking has a schedule change and you have not yet acknowledged it, your functionality will be limited to reviewing the information in the booking. You will be unable to update anything to do with your flights until you acknowledge the changes.
As your booking has changed, you should note the flights options which will need to be rebooked after you accept your new travel arrangements.
If your flight number has changed, you need to rebook flight products, and ensure printed receipts for baggage.
Advanced Passenger Information System
If you are travelling to the USA, you are required to complete additional passenger information before you board your plane. This is to comply with US travel requirements. For a smooth check in, we recommend providing this extra information well in advance of arriving at the airport.
APIS information includes Gender, Date of Birth, and Nationality.
Find more information about APIS.
Your Trip on one page
We have summarised your trip on one page. Tap on each leg of your journey to get more details. You can tap each individual flight to get even more information about the flight.
Online check in
You can start online check in from Manage Your Booking. 72 hours prior to your trip, you will see a disabled button on the first flights that will be enabled if you are eligible for mobile check-in when it opens. If the button remains disabled, you'll need to check in at the airport.
Change or cancel your booking
Change / Cancel is available under the Manage button. If your fare conditions permit you to change or cancel your trip, you will be redirected to a desktop optimised experience for changing or cancelling your booking. If you are ineligible to make a change to your booking, this menu item will be visible, but disabled.
Request Tax invoices
You can request a duplicate tax invoices for flights, bags, and seats for your trip. Under the Manage button you will be able to select "Resend Tax Invoices" and select relevant invoices to send to a specified email address.
Also Booked
If you booked insurance or car hire with your flight, you will see corresponding details in the Also Booked section.
You will not see hotels or activities booked through Qantas Hotels or Qantas Activities in this area. Review the booking emails from hotels and activities to see how to change or cancel bookings.
At your destination
You can view some suggested hotels, options for getting around, and popular activities at your destination. Tap the
icon to see an image and access more information about each option.
Before you Travel
Here you can find relevant travel links and Qantas products to help you prepare for your travel.
Share trip with friends
Using the three icons at the bottom of the page, you can share details of your trip with friends on Facebook, twitter, or by email. You will be asked to edit the message that will be posted in all cases, so you can make it your own before passing on.
Save to calendar
Use Save to Calendar to download a calendar file (ics) which contains meetings representing all of the flights in your booking. Each meeting has flight details, flight number, your booking reference number, and other useful information.
Note that this information will not be automatically updated when a change occurs to your flight. If a change does occur, you can download and import the new calendar file into your calendar.
Downloading to calendar on an Android
To import your .ics file successfully on an Android device, we suggest using the Calendar Processor app from the Google Play store.
To import your flights to your Android device calendar, download the .ics file as normal and follow these steps using the Calendar Processor app to import the file.To import your flights to your Android device calendar, download the .ics file as normal and follow these steps using the Calendar Processor app to import the file.
- Go to the Calendar Processor app
- Tap on the "+" symbol
- Locate the flight_calendar.ics file (most often within the Downloads folder), and tap the filename to open it
- Review the list of flights that will be imported, and select which calendar to import the flights to.
- Tap the save (disk) icon to complete the import.
- You will now be able to see the flights in the selected calendar.
Payment
You can pay with points if you are logged in as a frequent flyer, or with money. You have the ability to save a credit card. You can pay with a credit or debit card that is saved, save a new card, and pay without saving a card.
Pay Later and BPAY
It is now possible to complete payments on mobile for Pay Later and BPAY. In both situations, you will see relevant information and conditions.
You can complete a payment with Pay Later using the mobile payment page. Here you can use saved credit or debit cards, or use a new credit or debit card to complete your payment. Once your final payment has been confirmed, you will be able to take advantage of the other features of Manage Your Booking.