Head Office

Our head office is located at:

Qantas Centre
203 Coward Street
Mascot NSW 2020

Phone:

(02) 9691 3636 within Australia or +61 2 9691 3636 outside Australia.

Customer Care

If you wish to tell us about an experience with Qantas, you can send us an e-mail by selecting the applicable Sub-Category or send your correspondence to:

Customer Care
Qantas Airways Pty Ltd
Level 5 - Building A
203 Coward Street
Mascot NSW 2020

Fax:	1800 613 844 within Australia or +61 2 8222 4700 outside Australia.

Open 9.00am-5.00pm Monday to Friday AEST

Qantas Shop

For assistance with Qantas Shop online purchases and enquiries, you can send us an e-mail.

Show & Event Tickets

You can contact Qantas Box Office from 9.00am - 8.00pm Monday to Friday and from 10.00am - 6.00pm Saturday AEST.
Phone: 1300 306 378 within Australia or
Fax: +61 2 9281 6300

Inflight Magazine - The Australian Way

If you wish to enquire about advertising or editorial in our inflight magazine The Australian Way contact Q Media.