Customer service
A perfect on-board dining experience for every
customer is the end result – the Q Catering service
philosophy is the backdrop. We provide a designated
Customer Service Team in every port, combined
with a national, single point of contact for multi-port
operations, to make doing business easier.
From launching a new port or introducing a new aircraft
and changing seasonal products or equipment, our
national Customer Service Team can manage your
product introduction from end-to-end, so that you and
your customers receive a seamless and cohesive
service.
We're proud of the quality of service we can
deliver, and undertake performance monitoring
and management as a core requirement. With 24-hour operational support our commitment to being
responsive is your key to peace of mind.
Contact us
If you would like to become a Q Catering customer, have a Customer Service Manager contact you, or find out more about us, please email us at cateringinfo@qantas.com.au, with your name, contact details and which of our locations you'd like to know more about.
over 273,000 flights
per year.
