Q Catering - Supply chain

Supply chain

Like you, Q Catering is committed to rigorous business improvement and cost control efforts. We are constantly looking for ways to deliver premium products and services for the best price – and pass on the benefits to you, our customers.

Procurement

Our place in the Qantas Group means we can pass on the benefits of our strong purchasing power to deliver menus of outstanding innovation and freshness at the most competitive price.

Through our rigorous processes to secure best supplier contracts, our national procurement, purchasing and forecasting systems, and our product and category procurement specialists, we put the full weight of our deep understanding of market trends, seasonal produce, and commitment to cost control, behind our ability to deliver your product and service offering.

Operations

Q Catering is proud to achieve more than 273,000 on time departures a year. Among some of our key initiatives are:

  • Accurate forecasting and planning systems enable us to manage materials and reduce wastage.
  • A national Enterprise Resource Planning system that links all catering centres, allowing us to plan production and labour requirements efficiently.
  • A national Enterprise Resource Planning system that links all catering centres, allowing us to plan production and labour requirements efficiently.

Delivery

We're continually investing in our fleet and operations, including A380-capable refrigerated vehicles and a dedicated transport team that's trained safely and efficiently to service all aircraft types and loading requirements.