Supply chain
Like you, Q Catering is committed to rigorous business improvement and cost control efforts so that we are constantly looking for ways to deliver premium products and services for the best price – and pass on the benefits to our customers.
Procurement
Our place in the Qantas Group means we can pass on
the benefits of our strong purchasing power to deliver
menus of outstanding innovation and freshness at the
most competitive price.
Through our rigorous processes to secure best supplier
contracts, our national procurement, purchasing and
forecasting systems, and our product and category
procurement specialists, we put the full weight of our
deep understanding of market trends, seasonal produce,
and commitment to cost control, behind our ability to deliver
your product and service offering.
Operations
Q Catering is proud to achieve more than 275,000 on time departures a year. Among some of our key initiatives are:
- Accurate forecasting and planning systems enable us to control materials and reduce wastage.
- Rolling out a national Enterprise Resource Planning system that links all catering centres, allowing us to plan production and labour requirements efficiently.
- Lean Sigma methodology identifies and eradicates inefficient work practices, so our performance is constantly being refined.
Delivery
We're continually investing in our fleet and operations, including A380-capable refrigerated vehicles and a dedicated transport team that’s trained to service all aircraft types and loading requirements.
