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Q-GO Priority

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When deadlines are critical.

Sometimes almost impossible deadlines mean your shipments need to be moved more urgently than any other time. With Q-GO Priority we guarantee the uplift of your goods on the flight need them to be on.

If any part of the booked shipment is not uplifted as booked, there is no charge for air carriage and money back guarantee offering (see terms and conditions below for more information).

Choosing Q-GO Priority ensures your goods are placed on the aircraft above all other cargo.

  • You choose the flight
  • 100% guaranteed uplift of your goods
  • Shipment uplift confirmed to your nominated mobile or email address upon flight departure
  • Specific labels identifying freight
  • Market leader in Australia and far reaching global partner network

For more information including Q-GO Priority product features, please view the Q-GO Priority brochure.

Alternatively, contact your local freight sales office or phone our Customer Service team on 13 12 13 within Australia.

For an Australian Domestic Q-GO Priority booking request, you can also click the link below.

This form must be submitted a minimum of 2 hours before the targeted flight departure time. Q-GO Priority requests are processed during business hours 9.00am – 5.00pm AEST, Monday-Friday.

For urgent booking requests or requests outside of standard business hours, telephone bookings can be made by calling 13 12 13 within Australia.  Alternatively, you can present your Q-GO Priority freight at your local Australian Domestic Qantas Freight Terminal. In smaller Australian regional airports, please present your Q-GO Priority freight at the Qantas Freight representative counter.

Due to the premium nature of this product, any Q-GO Priority cancellation made on the day of scheduled flight departure, will incur a cancellation fee.

Important Information about Q-GO Priority:

The space available for Q-GO Priority is limited on each flight and the product will not be available for sale if this allocation has been exhausted.

The Money Back Guarantee does not apply when goods are not uplifted due to factors beyond the control of Qantas Freight including, but not limited to, acts of God, riots, strikes, war, local disputes, payload restrictions, weather conditions, third party disruptions and defaults or omissions made by the forwarder, consignee or agent. 

For the Money Back Guarantee to apply the goods must be booked and accepted by Qantas Freight or nominated handling agent within the published cut off times. Published cut off times vary depending on service required and can be viewed when selecting your required terminal location.

Click here to view full cargo Conditions of Carriage.  Please contact your Qantas Freight Sales Representative if you require additional information.

 

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