Live Animal Booking

Live Animal Booking Request


This form is a booking request for live animal transport with Qantas Domestic Freight and its affiliated airlines. Qantas Freight offers an airport-to-airport service, and animals must be dropped off and collected at our airport freight terminals.

Online booking requests MUST be submitted a minimum of one business day (24 hours) prior to the targeted departure flight. Live animal booking requests are processed during business hours 9:00am - 5:00pm Mon-Fri AEST. Requests lodged outside business hours will be processed the next business day.

For urgent booking requests (less than one full business day before departure) please call 13 12 13.

Qantas Freight's carriage of live animals on aircraft is undertaken in compliance with International Air Transport Association (IATA) Live Animal Regulations.

Further information regarding carriage of live animals can be obtained from qantasfreight.com. Select Air Freight Products menu; followed by Q-GO Pets or Q-GO Animals.


Please review the following

*= required field

Passenger/Sender of Live Animal(s)

Passenger/Sender(s) Name *
No. Passengers Accompanying
Passenger/Sender Mobile*
Alternative Phone
Passenger/Sender Email*
Address* Suburb*
State* Post Code*


Account Holders(Only)

Account Number
Company Name
Booking Contact
Phone Number


Receiver of Live Animal(s)

Same Details as Sender?
Receiver Name*
Receiver Mobile/Phone*
Receiver Email*
Address* Suburb*
State* Post Code*

Live Animal/Pet Details:

Pet Travel Type*
Departure Airport* Destination Airport*

Crate Number Number of Animal* Animal Type(s)* Other Animal Description Animal Breed(s) Animal Name* Crate Dimensions* Crate Weight*
(kg)
Animal Weight*
(kg)
Total Weight
(kg)
Add New Animal Crate

Departure Flight Details:

Return Flight Required?

Please ensure the flights selected comply with Qantas Domestic Freight port opening hours. For details on port opening hours please refer to Locations.

For multi-leg journeys, please allow a minimum of 90 minutes transit time between connecting flights. Qantas Domestic Freight cannot guarantee your pet will travel on your requested flights if less than 90 minutes transit time is included.

If there is no capacity available on your preferred flight, a Qantas Freight Customer Service consultant will contact you to discuss alternatives.

If you are travelling with your pet, proof of passenger travel is required at the Qantas Domestic Freight Terminal/Counter at the time of lodgement. A Boarding Pass/Ticket or Travel Itinerary is adequate proof of travel. The travelling passenger must be the person lodging the animal.


Preferred Departure Date(s)


1st Available Depart Date * Last Available Depart Date

Preferred Lodgement Time


Preferred lodgement time MUST be at least 90 minutes prior to flight departure but no greater than 2 hours and during respective port opening hours. Refer to Locations for opening hours. Qantas Freight will endeavour to book the closest flight to your preferred lodgement time.



Lodgement Time(hh:mm) AEST

Flight Option Travel Commence Date Flight Number Flight Depart Time
Add New Flight Options

Additional Information:

If you require a costing estimate, please request this in the Additional Information field below. Pricing is not guaranteed until the day of travel when the freight carriage is inspected and weighed accordingly. If an estimate is provided, costing is indicative only.
Please also list any other information required to denote in the below field.