Insert title here

Darwin, Australia

Darwin - DRW

Australian Domestic and International Customer Service

Telephone: 13 12 13
Fax: +61 8 9477 8000
SITA: PERFSQF
Email: freightres@qantas.com.au

Sales Office
Refer enquiries to our Perth office

Manager Freight Sales WA & NT Jon Jordan
Telephone: +61 8 9477 8103
Fax: +61 8 9477 8000
Email: qffreightsalesper@qantas.com.au

 

 QANTAS FREIGHT TERMINAL

Qantas Freight Ground Handling Terminal
Australian Domestic and International Services
Sir Norman Brierley Drive
Darwin Airport NT 0810 Australia

Qantas Freight Customer Service
Telephone: 13 12 13

Ground Handling Terminal Operations
Australian Domestic
Telephone: 08 8927 2071
Fax: 08 8927 6212
Email: drwfreightops@qantas.com.au

Ground Handling Terminal Operations
International
Telephone: 08 8920 4682
Fax: 08 8927 6212
Email: drwintlfreight@qantas.com.au

 

QANTAS FREIGHT - INTERNATIONAL

  WeekdaysWeekends Holidays
Australian Customer Service
(excluding Pets)
Phone 13 12 13
0800-1800
Local Standard Time 
0800-1600 AEST0800-1600 AEST
Australian Customer Service
Pet Reservations
Phone 13 12 13
0800-1800
Local Standard Time
Sat 0800-1600 AEST
Sun CLOSED
Sat 0800-1600 AEST
Sun CLOSED 
Ground Handling
INTERNATIONAL
Lodgement Operations
Mon-Fri 0700-1800

Sat-Sun 0700-1500

0700-15001
Customs - Cargo Inspection
Commercial Shipments
0830-1630 by prior arrangement by prior arrangement 
Customs - Cargo Inspection
Unaccompanied Baggage 
0830-1630 by prior arrangement  by prior arrangement
Customs - Export Authorities  0830-1630
 Quarantine0830-1630by prior arrangementby prior arrangement

 

1 Closed Christmas Day

 

QANTAS FREIGHT - DOMESTIC

  WeekdaysWeekends Holidays
Ground Handling
AUSTRALIAN DOMESTIC
Lodgement Operations
Mon-Fri 0700-1800Sat-Sun 0700-15000700-15001

 

1 Closed Christmas Day

 

QANTAS FREIGHT - INTERNATIONAL

Livestock handling *no
Coolroomyes

Freezerno
Re-icingno
Strongroomno
Safeyes

 

* Conditions apply, contact your local office

 

QANTAS FREIGHT - DOMESTIC

Livestock handling *no
Coolroomyes

Freezerno
Re-icingno
Strongroomno
Safeyes

 

* Conditions apply, contact your local office

QANTAS FREIGHT INTERNATIONAL SERVICES
Q-GO PRIORITY, Q-GO EXPRESS, Q-GO CLASSIC

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 Pre-loaded UnitsLoose Shipments Pre-loaded Units  Loose ShipmentsPre-loaded UnitsLoose Shipments

Q-GO Priority PAX

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Priority FREIGHTER

 
  - 240mins- 360mins- 240mins- 360mins+ 120mins + 480mins 

 Q-GO Express

 
  - 180mins- 180mins- 90mins- 90mins+ 75mins + 90mins 

Q-GO Classic PAX

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Classic FREIGHTER

 
  - 240mins- 360mins- 240mins- 360mins+ 120mins + 480mins 
 

QANTAS FREIGHT INTERNATIONAL SERVICES
Q-GO SPECIALISED

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 Pre-loaded UnitsLoose Shipments Pre-loaded Units  Loose ShipmentsPre-loaded UnitsLoose Shipments

Q-GO Pets

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Secure
Q-GO Fresh
Q-GO Pharma
PAX

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Secure
Q-GO Fresh
Q-GO Pharma
FREIGHTER

 
  - 240mins- 360mins- 240mins- 360mins+ 120mins + 480mins 

Q-GO Animals

 
 By arrangement

Q-GO Custom

 
 By arrangement

QANTAS FREIGHT AUSTRALIAN DOMESTIC SERVICES
Q-GO PRIORITY, Q-GO EXPRESS, Q-GO CLASSIC

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 < 50kg
Shipment
 > 50kg
Shipment
< 50kg
Shipment
  > 50kg
Shipment
< 50kg
Shipment
< 50kg
Shipment

Q-GO Priority

 
  - 60mins- 90mins- 45mins*- 60mins+ 45mins* + 60mins 
 *Please note Cut off for Lodgement - 60mins and Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Express

 
 Lodge before 10am local time and expected delivery is before 5pm same day^.
OR lodge in the pm local time and expected delivery is early am next day.
^Same day service only available between Australian Domestic capital cities, excluding ex-Perth and/or ex-Darwin services.    

Q-GO Classic

 
 Lodge during business hours only, Monday to Saturday, 9am to 5pm local time.
Expected delivery is the day after lodgement, Monday to Saturday, 9am to 5pm local time.
 

QANTAS FREIGHT AUSTRALIAN DOMESTIC SERVICES
Q-GO SPECIALISED

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 < 50kg
Shipment
 > 50kg
Shipment
< 50kg
Shipment
  > 50kg
Shipment
< 50kg
Shipment
< 50kg
Shipment

Q-GO Pets

 
  - 120mins- 120mins- 60mins- 60mins+ 45mins* + 45mins* 
 *Please note Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Secure

 
  - 60mins- 90mins- 45mins*- 60mins+ 45mins* + 60mins 
 *Please note Cut off for Lodgement - 60mins and Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Pharma

 
  - 60mins- 90mins- 45mins*- 60mins+ 45mins* + 60mins 
 *Please note Cut off for Lodgement - 60mins and Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Fresh

 
 Lodge before 12noon local time and expected delivery is pm same day^.
OR lodge in the pm local time and expected delivery is am next day.
^Same day service only available between Australian Domestic capital cities, excluding ex-Perth and/or ex-Darwin services.    

Q-GO Animals

 
 By arrangement

Q-GO Custom

 
 By arrangement