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Melbourne Domestic, Australia

Melbourne - MEL

For Reservations or General Enquiries:

Australian Domestic and International Customer Service

Qantas Freight
Telephone: 13 12 13
Fax: +61 2 9691 1691
Email: freightres@qantas.com.au

Sales Office

Qantas Freight International Terminal - T1
Corner Francis Briggs Road and Service Road
Melbourne Airport VIC 3043 Australia

International Sales Manager VIC, TAS & SA Bruce Ealam
Telephone: +61 3 8336 5221
Fax: +61 3 8336 5218
Email: melfreightsales@qantas.com.au

Qantas Freight Ground Handling Terminal
Australian Domestic Air Freight Services

Qantas Freight Terminal - T2
Australian Domestic Freight Terminal
11 Apac Drive
Melbourne Airport 3045 Australia

Qantas Freight Customer Service

Telephone: 13 12 13
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

Ground Handling Location Map

 

 

QANTAS FREIGHT - AUSTRALIAN DOMESTIC

  WeekdaysWeekends Public Holidays 
Australian Customer Service
(excluding Pets)
Phone 13 12 13
0800-1800
Local Standard Time 
0800-1600 AEST0800-1600 AEST
Australian Customer Service
Pet Reservations
Phone 13 12 13
0800-1800
Local Standard Time
Sat 0800-1600 AEST
Sun CLOSED
Sat 0800-1600 AEST
Sun CLOSED 
Ground Handling
Lodgement Operations
Mon 0500-Sat 0200

Sat 0500-1500^

Sun 0700-1500^

0700-1500^~

^Weekend front counter lodgements only accepted 0700-1500.
~Closed Christmas Day. Contact Australian Customer Service on 13 12 13 to confirm other Public Holiday trading hours.

 

 

 

QANTAS FREIGHT - AUSTRALIAN DOMESTIC

Livestock handling*yes
Coolroomyes

Freezerno
Re-icingno
Strongroomno
Safeyes

 

* Conditions apply, contact your local office

QANTAS FREIGHT AUSTRALIAN DOMESTIC SERVICES
Q-GO PRIORITY, Q-GO EXPRESS, Q-GO CLASSIC

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 < 50kg
Shipment
 > 50kg
Shipment
< 50kg
Shipment
  > 50kg
Shipment
< 50kg
Shipment
< 50kg
Shipment

Q-GO Priority

 
  - 60mins- 90mins- 45mins*- 60mins+ 45mins* + 60mins 
 *Please note Cut off for Lodgement - 60mins and Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Express

 
 Lodge before 10am local time and expected delivery is before 5pm same day^.
OR lodge in the pm local time and expected delivery is early am next day.
^Same day service only available between Australian Domestic capital cities, excluding ex-Perth and/or ex-Darwin services.    

Q-GO Classic

 
 Lodge during business hours only, Monday to Saturday, 9am to 5pm local time.
Expected delivery is the day after lodgement, Monday to Saturday, 9am to 5pm local time.
 

QANTAS FREIGHT AUSTRALIAN DOMESTIC SERVICES
Q-GO SPECIALISED

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 < 50kg
Shipment
 > 50kg
Shipment
< 50kg
Shipment
  > 50kg
Shipment
< 50kg
Shipment
< 50kg
Shipment

Q-GO Pets

 
  - 120mins- 120mins- 60mins- 60mins+ 45mins* + 45mins* 
 *Please note Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Secure

 
  - 60mins- 90mins- 45mins*- 60mins+ 45mins* + 60mins 
 *Please note Cut off for Lodgement - 60mins and Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Pharma

 
  - 60mins- 90mins- 45mins*- 60mins+ 45mins* + 60mins 
 *Please note Cut off for Lodgement - 60mins and Expected Delivery + 60mins in Melbourne Domestic Freight Terminal due to airport works.

Q-GO Fresh

 
 Lodge before 12noon local time and expected delivery is pm same day^.
OR lodge in the pm local time and expected delivery is am next day.
^Same day service only available between Australian Domestic capital cities, excluding ex-Perth and/or ex-Darwin services.    

Q-GO Animals

 
 By arrangement

Q-GO Custom

 
 By arrangement