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Sydney International, Australia

Sydney - SYD

Australian Domestic and International Customer Service

Qantas Freight
Telephone: 13 12 13
Fax: +61 2 9490 1822
SITA: SYDFRQF
Email: freightres@qantas.com.au

Sales Office

Qantas Freight Head Office
B Wing, Level 6
10 Bourke Road
Mascot NSW 2020 Australia

Manager Freight Sales NSW & ACT Chris McBride
Telephone: +61 2 9691 4418
Fax: +61 2 9490 1822
Email: qffreightsalessyd@qantas.com.au

Qantas Freight Ground Handling Terminal
International Air Freight Services

Qantas Freight Terminal - T1
International Freight Terminal
Link Road
Mascot NSW 2020 Australia

Qantas Freight Customer Service

Telephone: 13 12 13
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

Ground Handling Terminal Operations

Manager International Terminal Andrew Catton
Telephone: +61 2 9691 6744
Fax: +61 2 9691 6744
SITA: SYDFDQF

Qantas Freight Ground Handling Terminal
International Air Freight Services

Qantas Freight Terminal - T3
International Freight Terminal
Link Road
Mascot NSW 2020 Australia

Qantas Freight Customer Service

Telephone: 13 12 13
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

Ground Handling Terminal Operations

Customer Service
Telephone: +61 2 9582 1900
Fax: +61 2 9582 1943
SITA: SYBFBXM

Supervisor
Telephone: +61 2 9582 1942
Fax: +61 2 9582 1943
SITA: SYDFBXM

Manager
Telephone: +61 2 9582 1953
Fax: +61 2 9582 1944
SITA: SYDFBXM

Ground Handling Location Map

 

 

QANTAS FREIGHT T1 - INTERNATIONAL

  WeekdaysWeekends Public Holidays 
Australian Customer Service
(excluding Pets)
Phone 13 12 13
0800-1800
Local Standard Time 
0800-1600 AEST0800-1600 AEST
Australian Customer Service
Pet Reservations
Phone 13 12 13
0800-1800
Local Standard Time
Sat 0800-1600 AEST
Sun CLOSED
Sat 0800-1600 AEST
Sun CLOSED 
Ground Handling
T1 - International
Lodgement Operations
Mon-Fri 0500-2100

Sat-Sun 0500-2000

0500-2000

Operations outside of these hours by prior arrangement

 

 

QANTAS FREIGHT T3 - INTERNATIONAL

  WeekdaysWeekends Public Holidays 
Australian Customer Service
(excluding Pets)
Phone 13 12 13
0800-1800
Local Standard Time 
0800-1600 AEST0800-1600 AEST
Australian Customer Service
Pet Reservations
Phone 13 12 13
0800-1800
Local Standard Time
Sat 0800-1600 AEST
Sun CLOSED
Sat 0800-1600 AEST
Sun CLOSED 
Ground Handling
T3 - International
Lodgement Operations
IMPORT
Mon-Fri 0600-1730

Sat-Sun 0600-1500

0600-1500

Ground Handling
T3 - International
Lodgement Operations
EXPORT
Mon-Fri 0500-2000

Sat-Sun 0500-1500

0500-1500

Operations outside of these hours by prior arrangement

 

 

QANTAS FREIGHT T1 - LINK ROAD

Livestock handling*yes
Coolroomyes

Freezeryes
Re-icingno
Strongroomyes
Safeyes

 

*Conditions apply, contact your local office

 

QANTAS FREIGHT T3 - LINK ROAD

Livestock handling*yes
Coolroomyes

Freezeryes
Re-icingyes
Strongroomyes
Safeyes

 

*Conditions apply, contact your local office

QANTAS FREIGHT INTERNATIONAL SERVICES
Q-GO PRIORITY, Q-GO EXPRESS, Q-GO CLASSIC

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 Pre-loaded UnitsLoose Shipments Pre-loaded Units  Loose ShipmentsPre-loaded UnitsLoose Shipments

Q-GO Priority PAX

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Priority FREIGHTER

 
  - 240mins- 360mins- 240mins- 360mins+ 120mins + 480mins 

 Q-GO Express

 
  - 180mins- 180mins- 90mins- 90mins+ 75mins + 90mins 

Q-GO Classic PAX

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Classic FREIGHTER

 
  - 240mins- 360mins- 240mins- 360mins+ 120mins + 480mins 
 

QANTAS FREIGHT INTERNATIONAL SERVICES
Q-GO SPECIALISED

 

Cut off for Bookings
Pre-flight departure

Cut off for Lodgement
Pre-flight departure
Expected Delivery
Post-flight arrival
 Pre-loaded UnitsLoose Shipments Pre-loaded Units  Loose ShipmentsPre-loaded UnitsLoose Shipments

Q-GO Pets

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Secure
Q-GO Fresh
Q-GO Pharma
PAX

 
  - 240mins- 240mins- 120mins- 180mins+ 120mins + 240mins 

Q-GO Secure
Q-GO Fresh
Q-GO Pharma
FREIGHTER

 
  - 240mins- 360mins- 240mins- 360mins+ 120mins + 480mins 

Q-GO Animals

 
 By arrangement

Q-GO Custom

 
 By arrangement