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Sydney, Australia

Sydney - SYD

Sales Office
Ground Handling
Business Hours
Facilities
Cut off times

For Lodgements or Collections:

Qantas Freight has separate locations for international and Australian domestic air freight services.
Click the Ground Handling tab for terminal information.

For Reservations or General Enquiries:

Australian Domestic Reservations

Telephone: 13 12 13

International Reservations

Qantas Freight International (SFT3) (Existing AaE handle carriers)
Telephone: +61 2 9582 1900

Qantas Freight International (SFT1)
Telephone: 1300 373 444 (Toll free within AU only)
Fax: +61 2 9490 1822
SITA: SYDFRQF
Email: freightres@qantas.com.au

Sales Office

Domestic Sales Office
Qantas Freight Domestic Terminal
Cnr Shiers & Fifth Street
Mascot NSW 2020 Australia

International Sales Office
Qantas Freight Head Office
B Wing, Level 6
10 Bourke Road
Mascot NSW 2020 Australia

International Sales Representative Denise Black
Telephone: +61 2 9691 1355
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

International Sales Representative Ron Wakley
Telephone: +61 2 9691 1214
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

QANTAS FREIGHT INTERNATIONAL TERMINAL LINK ROAD (SFT1)
For international air freight services (excluding AaE handle carrier services): Qantas Freight International Terminal - Link Road (SFT1) Link Road Mascot NSW 2020 Australia Duty Manager and General Enquiries Telephone: 1300 373 444 (Toll free within AU only) Fax: +61 2 9691 6744 SITA: SYDFDQF Manager International Terminal Frank Ridolfo Telephone: 1300 373 444 (Toll free within AU only) Fax: +61 2 9691 6744 SITA: SYDFDQF Email: fridolfo@qantas.com.au

QANTAS FREIGHT INTERNATIONAL TERMINAL
LINK ROAD (SFT1)

For international air freight services (excluding AaE handle carrier services):

Qantas Freight International Terminal - Link Road (SFT1)
Link Road
Mascot NSW 2020 Australia

Duty Manager and General Enquiries
Telephone: 1300 373 444 (Toll free within AU only)
Fax: +61 2 9691 6744
SITA: SYDFDQF

Manager International Terminal Frank Ridolfo
Telephone: 1300 373 444 (Toll free within AU only)
Fax: +61 2 9691 6744
SITA: SYDFDQF
Email: fridolfo@qantas.com.au

QANTAS FREIGHT INTERNATIONAL TERMINAL BURROWS ROAD (SFT2)
Qantas Freight International - Burrows Road (SFT2) Unit 3 1-3 Burrows Road Alexandria NSW 2015 Australia Duty Manager, Freight Planner and General Enquiries Telephone: 1300 373 444 (Toll free within AU only) Fax: +61 2 9519 4187

QANTAS FREIGHT INTERNATIONAL TERMINAL
BURROWS ROAD (SFT2)

Qantas Freight International - Burrows Road (SFT2)
Unit 3
1-3 Burrows Road
Alexandria NSW 2015 Australia

Duty Manager, Freight Planner and General Enquiries
Telephone: 1300 373 444 (Toll free within AU only)
Fax: +61 2 9519 4187

QANTAS FREIGHT INTERNATIONAL TERMINAL LINK ROAD (SFT3)
For existing international AaE handle carrier services: Qantas Freight International Terminal - Link Road (SFT3) (Formerly AaE International Terminal) Link Road Mascot NSW 2020 Australia Customer Service Telephone: +61 2 9582 1900 Fax: +61 2 9582 1943 SITA: SYBFBXM Supervisor Telephone: +61 2 9582 1942 Fax: +61 2 9582 1943 SITA: SYDFBXM Manager Telephone: +61 2 9582 1953 Fax: +61 2 9582 1944 SITA: SYDFBXM

QANTAS FREIGHT INTERNATIONAL TERMINAL
LINK ROAD (SFT3)

For existing international AaE handle carrier services:

Qantas Freight International Terminal - Link Road (SFT3)
(Formerly AaE International Terminal)
Link Road
Mascot NSW 2020 Australia

Customer Service
Telephone: +61 2 9582 1900
Fax: +61 2 9582 1943
SITA: SYBFBXM

Supervisor
Telephone: +61 2 9582 1942
Fax: +61 2 9582 1943
SITA: SYDFBXM

Manager
Telephone: +61 2 9582 1953
Fax: +61 2 9582 1944
SITA: SYDFBXM

QANTAS FREIGHT DOMESTIC TERMINAL CNR SHIERS & FIFTH STREET
For Australian domestic air freight services: Qantas Freight Domestic Terminal (Formerly AaE Domestic Terminal) Cnr Shiers & Fifth Street Mascot NSW 2020 Australia General Enquiries Telephone: 13 12 13

QANTAS FREIGHT DOMESTIC TERMINAL
CNR SHIERS & FIFTH STREET

For Australian domestic air freight services:

Qantas Freight Domestic Terminal
(Formerly AaE Domestic Terminal)
Cnr Shiers & Fifth Street
Mascot NSW 2020 Australia

General Enquiries
Telephone: 13 12 13

QANTAS FREIGHT INTERNATIONAL TERMINAL LINK ROAD (SFT1)
	Weekdays	Weekends	Holidays
Reservations	0800-1800¹	0800-1600¹	0800-1600¹
Loose Export Acceptance	0500-2100	0500-1900	0500-1900
ULD Export Acceptance	0500-2100	0500-1900	0500-1900
Loose Import Delivery	0500-1800	0500-1800	0500-1800
ULD Import Delivery	0500-2100	0500-2100	0500-2100
ULD Park	0600-1800	0600-1800	0600-1800
Customs	0830-1600	closed	closed
Quarantine	0800-1600	closed	closed

¹ Eastern Standard Time

Operations outside of these hours by prior arrangement

QANTAS FREIGHT INTERNATIONAL TERMINAL BURROWS ROAD (SFT2)
	Weekdays	Weekends	Holidays
Loose Import Delivery	0600-1800	0600-1800	0600-1800
ULD Import Delivery	0600-1800	0600-1800	0600-1800

QANTAS FREIGHT INTERNATIONAL TERMINAL LINK ROAD (SFT3)
	Weekdays	Weekends	Holidays
Lodgement Operations	0500-1800	0500-1500	as per normal operations
Customs - Cargo Inspection Commercial Shipments	0900-1630	-	-
Customs - Cargo Inspection Unaccompanied Baggage	0900-1630	-	-
Customs - Export Authorities	0830-1630	-	-
Quarantine	0830-1640	-	-

QANTAS FREIGHT DOMESTIC TERMINAL CNR SHIERS & FIFTH STREET
	Weekdays	Weekends	Holidays
Lodgement Operations	Mon-Thurs 0500-2400 Fri 0000-2400	0700-1500	0700-1500¹

¹ Closed Christmas Day

QANTAS FREIGHT INTERNATIONAL TERMINAL LINK ROAD (SFT1)
Livestock handling*	yes
Coolroom	yes
Freezer	yes
Re-icing	no
Strongroom	yes
Safe	yes

*Conditions apply, contact your local office

QANTAS FREIGHT INTERNATIONAL TERMINAL BURROWS ROAD (SFT2)
Livestock handling	no
Coolroom	no
Freezer	no
Re-icing	no
Strongroom	no
Safe	no

QANTAS FREIGHT TERMINAL LINK ROAD (SFT3)
Livestock handling*	yes
Coolroom	yes
Freezer	yes
Re-icing	yes
Strongroom	yes
Safe	yes

*Conditions apply, contact your local office

QANTAS FREIGHT DOMESTIC TERMINAL CNR SHIERS & FIFTH STREET
Livestock handling*	yes
Coolroom	yes
Freezer	yes
Re-icing	-
Strongroom	-
Safe	yes

*Conditions apply, contact your local office

QANTAS FREIGHT INTERNATIONAL TERMINAL LINK ROAD (SFT1)
	Documents available for collection		Freight available for collection		Cut off for lodgement
	Loose Shipments	Pre-loaded units	Loose Shipments	Pre-loaded units	Loose Shipments	Pre-loaded units
QF Cargo Non-Freighter
Import	2 hrs	2 hrs	6 hrs	2 hrs
Export					3 hrs (up to 200kg) 3 hrs (> 201kgs)	2 hrs
QF Cargo Freighter
Import	2 hrs	2 hrs	12 hrs	2 hrs
Export					6 hrs	4 hrs
QF Express/QFF
Import	1.5 hrs	1.5 hrs	1.5 hrs	1.5 hrs
Export					1.5 hrs	1.5 hrs
QF Express/OBC/UCB
Import	1.25 hrs	1.25 hrs	1.25 hrs	1.25 hrs
Export					1.25 hrs	1.25 hrs
QF Mail
Import	2 hrs	2 hrs	2 hrs	2 hrs
Export					2.5 hrs (up to 200kg) 3 hrs (> 201kgs)	N/A
JQ Cargo
Import	2 hrs	2 hrs	6 hrs	2 hrs	2 hrs
Export						4 hrs

QANTAS FREIGHT INTERNATIONAL TERMINAL BURROWS ROAD (SFT2)
	Documents available for collection		Freight available for collection		Cut off for lodgement
	Loose Shipments	Pre-loaded units	Loose Shipments	Pre-loaded units	Loose Shipments	Pre-loaded units
QF Cargo Non-Freighter
Import	2 hrs	2 hrs	6 hrs	2 hrs
Export					-	-
QF Cargo Freighter
Import	2 hrs	2 hrs	12 hrs	2 hrs
Export					-	-

Sydney, Australia

Sydney - SYD

Sales Office

Ground Handling

Business Hours

Facilities

Cut off times

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