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Sydney, Australia

Sydney - SYD

For Lodgements or Collections:

Qantas Freight has separate locations for international and Australian domestic air freight services.
Click the Ground Handling tab for terminal information.


For Reservations or General Enquiries:

Australian Domestic and International Reservations

Qantas Freight
Telephone: 13 12 13
Fax: +61 2 9490 1822
SITA: SYDFRQF
Email: freightres@qantas.com.au

Sales Office

Sales Office
Qantas Freight Head Office
B Wing, Level 6
10 Bourke Road
Mascot NSW 2020 Australia

Manager Freight Sales NSW & ACT Chris McBride
Telephone: 13 12 13
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

Sales Representative Denise Black
Telephone: 13 12 13
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

Sales Representative Ron Wakley
Telephone: 13 12 13
Fax: +61 2 9490 1822
Email: freightres@qantas.com.au

 

QANTAS FREIGHT T1 - LINK ROAD

For international air freight services (excluding AaE handle carrier services):

Qantas Freight T1 - Link Road
International Freight Terminal
Link Road
Mascot NSW 2020 Australia

Duty Manager and General Enquiries
Telephone: 13 12 13
Fax: +61 2 9691 6744
SITA: SYDFDQF

Manager International Terminal Frank Ridolfo
Telephone: 13 12 13
Fax: +61 2 9691 6744
SITA: SYDFDQF
Email: fridolfo@qantas.com.au

 

 

 QANTAS FREIGHT T3 - LINK ROAD

For existing international AaE handle carrier services:

Qantas Freight T3
International Freight Terminal
(Formerly AaE International Freight Terminal)
Link Road
Mascot NSW 2020 Australia

Customer Service
Telephone: +61 2 9582 1900
Fax: +61 2 9582 1943
SITA: SYBFBXM

Supervisor
Telephone: +61 2 9582 1942
Fax: +61 2 9582 1943
SITA: SYDFBXM

Manager
Telephone: +61 2 9582 1953
Fax: +61 2 9582 1944
SITA: SYDFBXM

 

 QANTAS FREIGHT T4 - CNR SHIERS & FIFTH STREET

For Australian domestic air freight services:

Qantas Freight T4
Domestic Freight Terminal
(Formerly AaE Domestic Freight Terminal)
Cnr Shiers & Fifth Street
Mascot NSW 2020 Australia

General Enquiries
Telephone: 13 12 13

 

QANTAS FREIGHT T1 - LINK ROAD

  WeekdaysWeekends Holidays 
Reservations0800-180010800-160010800-16001
Loose Export Acceptance0500-21000500-1900 0500-1900
ULD Export Acceptance0500-21000500-19000500-1900
Loose Import Delivery0500-18000500-18000500-1800
ULD Import Delivery0500-21000500-21000500-2100
ULD Park0600-1800 0600-18000600-1800
Customs0830-1600 closedclosed 
Quarantine0800-1600 closedclosed 

 

1 Eastern Standard Time

Operations outside of these hours by prior arrangement

 

QANTAS FREIGHT T3 - LINK ROAD

  WeekdaysWeekends Holidays 
Lodgement Operations0500-18000500-1500 as per normal operations
Customs - Cargo Inspection
Commercial Shipments
0900-1630 -
Customs - Cargo Inspection
Unaccompanied Baggage
0900-1630 -
Customs - Export Authorities0830-1630 -
Quarantine0830-1640 -

 

 

QANTAS FREIGHT T4 - CNR SHIERS & FIFTH STREET

  WeekdaysWeekends Holidays 
Lodgement OperationsMon-Thurs
0500-2400
Fri
0000-2400 
0700-15000700-15001 

 

1 Closed Christmas Day

 

QANTAS FREIGHT T1 - LINK ROAD

Livestock handling*yes
Coolroomyes

Freezeryes
Re-icingno
Strongroomyes
Safeyes

 

*Conditions apply, contact your local office

 

QANTAS FREIGHT T3 - LINK ROAD

Livestock handling*yes
Coolroomyes

Freezeryes
Re-icingyes
Strongroomyes
Safeyes

 

*Conditions apply, contact your local office

 

QANTAS FREIGHT T4 - CNR SHIERS & FIFTH STREET

Livestock handling*yes
Coolroomyes

Freezerno
Re-icing -
Strongroom -
Safeyes

 

*Conditions apply, contact your local office

 

QANTAS FREIGHT T1 - LINK ROAD

 Documents available for collectionFreight available for collectionCut off for lodgement
 Loose
Shipments
Pre-loaded
units
Loose
Shipments
Pre-loaded
units
Loose
Shipments
Pre-loaded
units

QF Cargo Non-Freighter

Import 2 hrs2 hrs6 hrs 2 hrs   
Export    3 hrs
(up to 200kg)
3 hrs
(> 201kgs)
2 hrs 

QF Cargo Freighter

Import2 hrs2 hrs12 hrs2 hrs   
Export    6 hrs4 hrs 

QF Express/QFF 

Import1.5 hrs1.5 hrs 1.5 hrs 1.5 hrs   
Export     1.5 hrs1.5 hrs

QF Express/OBC/UCB

Import 1.25 hrs1.25 hrs1.25 hrs1.25 hrs  
Export    1.25 hrs1.25 hrs

QF Mail  

 Import 2 hrs2 hrs2 hrs 2 hrs   
 Export    2.5 hrs
(up to 200kg)
3 hrs
(> 201kgs)
N/A

 JQ Cargo  

 Import2 hrs2 hrs6 hrs2 hrs2 hrs 
 Export     4 hrs