Operational Notices
The following operational updates are listed by publication month and should be read in this order to ensure you have the most current information. If you are unsure if you have the latest version of a document or are having trouble locating a document you believe should be listed, please contact your local freight sales office for more information.
March 2012
Free storage at Qantas Freight Terminals during Easter
Qantas Freight will once again offer free storage over the Good Friday holiday (06 April 2012).
New handling charges for Frankfurt Airport Animal Lounge
Please be advised Frankfurt Airport Animal Lounge has implemented new handling charges (excluding veterinarian costs) effective 01 April 2012.
February 2012
Changes to Qantas Freight Schedule
Earlier today the Qantas Group announced a number of changes to the Qantas mainline schedule in response to the volatile global economic climate and continuing high price of fuel. Included in this announcement was the airline's intention to amend the following services operating to/from Australia.
Changes to New Zealand Freight Schedule
Earlier today the Qantas Group announced a number of changes to the Qantas mainline schedule in response to the volatile global economic climate and continuing high price of fuel. Included in this announcement was the airline's intention to amend the following services operating to/from Auckland.
Changes to Singapore Freight Schedule
Earlier today the Qantas Group announced a number of changes to the Qantas mainline schedule in response to the volatile global economic climate and continuing high price of fuel. Included in this announcement was the airline's intention to amend the following services operating to/from Singapore.
December 2011
Sydney Freight Terminals (SFT1 & SFT2) Christmas/New Year Holiday Operations
Please be advised of the following changes to the Sydney Freight Terminals (SFT1 & SFT2) hours of operation over the Christmas and New Year holiday period.
Melbourne Freight Terminal Christmas/New Year Holiday Operations
Please be advised of the following changes to the Melbourne Freight Terminal hours of operation over the Christmas and New Year holiday period.
Brisbane Freight Terminal Christmas/New Year Holiday Operations
Please be advised of the following changes to the Brisbane Freight Terminal hours of operation over the Christmas and New Year holiday period.
Perth Freight Terminal Christmas/New Year Holiday Operations
Please be advised of the following changes to the Perth Freight Terminal hours of operation over the Christmas and New Year holiday period.
November 2011
Electronic Reporting of House Air Waybill Data for Shipments to South Korea
Effective 01 December 2011, customers will be required by South Korean customs to supply electronic master (FWB) and house air waybill (FHL) data for all shipments destined for or transiting through South Korea.
September 2011
Australian Daylight Savings Schedule Change
Daylight savings time for participating Australian states will commence from Sunday 02 October 2011.
Australian Freight Terminal Service Issues
On 14 September 2011, our Australian Terminals cutover to a new operating system replacing applications that were, in some cases, more than 20 years old. A change of this size naturally requires some adjustment and while the technical cutover occurred without a hitch, bedding down new business processes has taken longer than expected.
Customer Service Improvements: qantasfreight.com
Planned outage to qantasfreight.com 2200AEST 11 September 2011 - 0130AEST 12 September 2011.
Customer Service Improvements: Australian Freight Terminals
On 14 September 2011, our Australian Freight terminals will begin using iCargo.
May 2011
MAWB Declaration Statement (non-Australian agents)
Master Air Waybill Acceptance Statement for shipments to or transiting through the USA (non-Australian agents).
MAWB Declaration Statement (Australian agents)
Master Air Waybill Acceptance Statement for shipments to or transiting through the USA (Australian agents).
April 2011
Australian Terminal Service Fees
Qantas Freight will introduce a new schedule of service fees at its Australian based terminals from 01 May 2011.
Hong Kong office relocation
Qantas Freight Hong Kong office relocation effective 26 April 2011.
Freighter Schedule Northern Summer 2011
Qantas Freighter network, northern summer schedule 2011