Qantas Freight on your mobile

qantasfreight.com mobile site

The qantasfreight.com mobile site allows you to conveniently access our most popular qantasfreight.com functions from any mobile device. To access, simply type qantasfreight.com into your mobile phone web browser.

Using the mobile site you can:

• Track favourite air waybills and check a shipment's latest status
• Stay up-to-date with major disruptions
• Search flight and road feeder service information
• Instantly access contact details for anywhere in the Qantas Freight global network
• Register for QF Track enabling instant SMS or email notification alerts as your shipment passes chosen status milestones
• Login and access full movement history of tracked air waybills including consignee and shipment content.

Qantas Freight for iPhone

The Qantas Freight app allows iPhone users improved access to much of the functionality of qantasfreight.com including online tracking; flight information; and contact details. Exclusive to the app are a number of handy functions that utilise the native capability of the device including:

• Push notifications for saved air waybills - receive instant notification as a shipment passes your chosen milestones such as accepted for uplift, clearing customs and being ready for collection
• Push notifications for saved flights - receive instant notification about changes in departure or arrival status of saved flights.

Download the free Qantas Freight app from the App Store today.

FAQs

• Can I access both the mobile site and the Qantas Freight app?
  The Qantas Freight app is specifically designed for Apple iPhone 3GS and above, iOS 5.0 or later and will not work on non-Apple devices. If you own a non-Apple mobile device, you can access the qantasfreight.com mobile site through your web browser.
  
  If you own an Apple iPhone, download the free Qantas Freight app from the App Store today. You can also access the qantasfreight.com mobile site through your web browser.

• What is the difference between visiting qantasfreight.com from a computer or from a mobile device?
  The qantasfreight.com mobile site and Qantas Freight app are for customers on the move; designed to load faster, display within a smaller screen and have much simpler navigation.
  
  When you visit qantasfreight.com from a computer, you see our full product range; online tracking, flight information, fleet and equipment details, product services, brochures, detailed terminal information and more. As a registered user, you also have the ability to login to a secure site and create ebookings* and retrieve invoice* information which is not available on the mobile platforms.
  
  (*Subject to existing approved functionality access of user profile).

• Can I still access the qantasfreight.com mobile site or Qantas Freight app if I don't have data or wi-fi access?
  No.
  
  Customers must have internet mobile data or wi-fi services activated to access real time information such as air waybill milestone statuses.

• Why is the mobile site or Qantas Freight app not viewing correctly on my device?
  The following is a table of mobile devices and operating system versions that will or will not work with the qantasfreight.com mobile site.
  
  

  Mobile OS	Mobile Browser	Supported OS Version	Supported Browser Version
  IOS	Safari	All	4.2 and Above
  	Opera Mini	All	Not Supported
  Android	Android Browser	2.0 +	4.0 + – With Virtual Keyboard 2.1 + – Without virtual keyboard
  	Google Chrome	4.0	16 Beta
  	Firefox	All	7 +
  	Opera Mini	All	Not Supported
  	Opera Mobile	All	11 +
  Blackberry	Blackberry Browser	All	6.0 +
  Windows Phone	Internet Explorer	7.5	9 +

  
  
  The Qantas Freight app is supported by Apple iPhone 3GS and above, requiring iOS 5.0 or later. The app is also compatible with the iPad and iPod touch 3G and above. Ensure your software is the most up-to date to download the Qantas Freight app from the App Store.

• Do I have to be a registered user of qantasfreight.com to access the mobile site or app functions?
  No.
  
  Anyone with a mobile device can view the qantasfreight.com mobile site or download the Qantas Freight app to use the tracking and flight information search options to view limited shipment status milestones. As with our full web portal, you will need login access to view full movement history, consignee and shipment content.
  
  You do however, need an App Store account to initially download the free Qantas Freight app and save it to your device.

• Any other feedback or questions?
  
  • Submit a request online and select the applicable sub-category
  • Provide feedback through your mobile device at the featured Feedback link
  • Email freight@qantas.com.au