Fare Guide: Australia Domestic
Fees for Consultant Assisted Bookings
The following fees apply to bookings and (where permitted) changes made through Qantas Telephone Sales, Qantas Travel Centres and Qantas airport locations. These fees do not apply to bookings and changes made online at qantas.com.
The fees for consultant assisted bookings apply in addition to any amounts payable under the applicable fare rules, which are summarised in the Fare Guide below.
Fees for making bookings: For bookings made through Qantas Telephone Sales, Airports and Qantas Travel outlets, a fee of A$35 per person applies. For Qantas & Jetstar Any Seat Award bookings made through Qantas Telephone Sales, a per-person Award Assistance Fee in either money or points will apply.
Fees for making changes to bookings: For changes made to Economy bookings (where permitted under the applicable fare rules) through Qantas Telephone Sales, Airports or Qantas Travel outlets:
• where the original booking was made through Qantas Telephone Sales, a fee of A$10 per person applies;
• where the original booking was not made through Qantas Telephone Sales, a fee of A$40 per person applies.
The above fees do not apply for bookings made or changed online at qantas.com.
The table below is a guide only. Full fare rules can be accessed from the links and can be viewed during the booking process.
| Red e-Deal | Super Saver | Flexi Saver | Fully Flexible | Business | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Before day of departure | On day of departure | Before day of departure | On day of departure | Before day of departure | On day of departure | Before day of departure | On day of departure | Before day of departure | On day of departure | |
| Flight Change | Any fare difference plus: A$55.00* |
Lose fare Not permitted | Any fare difference plus: A$55.00* |
Lose fare Not permitted | Any fare difference |
Any fare difference |
Any fare difference |
|||
| Cancellation | Keep value | Lose fare | Keep value | Lose fare | Keep value | Keep value | Keep value | |||
| Fully refundable fare | Full refund ^ |
|||||||||
| Name change | Not permitted |
Not permitted |
Not permitted |
Not permitted |
Not permitted |
|||||
| Child fare (2-11yrs) | No discount |
Discounts apply |
Discounts apply |
Discounts apply |
Discounts apply |
|||||
| Infant without seat (<2yrs) | Free |
Free |
Free |
Free |
Free |
|||||
| Frequent Flyer Points and Status Credits | Discount economy |
Discount economy |
Economy |
Economy |
Business |
|||||
| Flight upgrade awards | N/A |
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| Minimum points guarantee | 1000 points |
1000 points |
1000 points |
1000 points |
1250 points |
|||||
| Payment | Immediate payment |
Immediate payment |
Immediate payment |
Book now, pay later for eligible flights# otherwise immediate payment |
Book now, pay later for eligible flights# otherwise immediate payment |
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Jetstar fare rules and fees can be found at Jetstar.com/faretypes.
Important Notes
Key:
* Price charged per person per booking.
# Your booking may be eligible for Book Now, Pay Later depending on your departure date and provided it is not combined with an immediate payment domestic flight. Qantas & Jestar Any Seat Awards are not eligible for Book Now, Pay Later. If your booking is eligible, you will be given the option to pay later on the Purchase page. You will also be told when full payment is due (note while your booking is on hold, the total ticket price may change due to amendments in surcharges, taxes and fare adjustments). A $25 per person holding guarantee (which will be refunded on full payment online) holds the booking for you until the due date for payment. If you do not make payment, you will forfeit the holding guarantee.
^ If this fare is booked as part of the Global Business Class sale, the fare is non-refundable.