Fare Guide: Australia Domestic

Fees for Consultant Assisted Bookings

The following fees apply to bookings and (where permitted) changes made through Qantas Telephone Sales, Qantas Travel Centres and Qantas airport locations. These fees do not apply to bookings and changes made online at qantas.com.

The fees for consultant assisted bookings apply in addition to any amounts payable under the applicable fare rules, which are summarised in the Fare Guide below. 


Fees for making bookings: For bookings made through Qantas Telephone Sales, Airports and Qantas Travel outlets, a fee of A$35 per person applies. For Qantas & Jetstar Any Seat Award bookings made through Qantas Telephone Sales, a per-person Award Assistance Fee in either money or points will apply.


Fees for making changes to bookings: For changes made to Economy bookings (where permitted under the applicable fare rules) through Qantas Telephone Sales, Airports or Qantas Travel outlets:


• where the original booking was made through Qantas Telephone Sales, a fee of A$10 per person applies;


• where the original booking was not made through Qantas Telephone Sales, a fee of A$40 per person applies.


The above fees do not apply for bookings made or changed online at qantas.com.

The table below is a guide only. Full fare rules can be accessed from the links and can be viewed during the booking process.


 


Red e-Deal Super Saver Flexi Saver Fully Flexible Business
Before day of departure On day of departure Before day of departure On day of departure Before day of departure On day of departure Before day of departure On day of departure Before day of departure On day of departure
Flight Change

Any fare difference plus: 

A$55.00*

Lose fare Not permitted

Any fare difference plus: 

A$55.00*

Lose fare Not permitted

Any fare difference

Any fare difference

Any fare difference

Cancellation
Keep value
Lose fare
Keep value
Lose fare
Keep value
Keep value
Keep value
Fully refundable fare

Full refund ^

Name change

Not permitted

Not permitted

Not permitted

Not permitted

Not permitted

Child fare (2-11yrs)

No discount

Discounts apply

Discounts apply

Discounts apply

Discounts apply

Infant without seat (<2yrs)

Free

Free

Free

Free

Free

Frequent Flyer Points and Status Credits

Discount economy

Discount economy

Economy

Economy

Business

Flight upgrade awards

N/A

Minimum points guarantee

1000 points

1000 points

1000 points

1000 points

1250 points

Payment

Immediate payment

Immediate payment

Immediate payment

Book now, pay later for eligible flights# otherwise immediate payment

Book now, pay later for eligible flights# otherwise immediate payment

Jetstar fare rules and fees can be found at  Jetstar.com/faretypes.

 

Important Notes

  • The fare for your new booking may be higher than the original fare, depending on what fares are available.
  • You must pay any difference between the fare for your new booking and the original fare.
  • Name changes are not permitted.
  • Where you are keeping the value of your booking, your new booking must be for travel anywhere on the Qantas network within 12 months of the date that the original ticket was issued.

Key:

* Price charged per person per booking.

Your booking may be eligible for Book Now, Pay Later depending on your departure date and provided it is not combined with an immediate payment domestic flight. Qantas & Jestar Any Seat Awards are not eligible for Book Now, Pay Later. If your booking is eligible, you will be given the option to pay later on the Purchase page. You will also be told when full payment is due (note while your booking is on hold, the total ticket price may change due to amendments in surcharges, taxes and fare adjustments). A $25 per person holding guarantee (which will be refunded on full payment online) holds the booking for you until the due date for payment. If you do not make payment, you will forfeit the holding guarantee.

^ If this fare is booked as part of the Global Business Class sale, the fare is non-refundable.

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