Fare Guide: New Zealand to North America

Fees for Consultant Assisted Bookings

The following fees apply to bookings and (where permitted) changes made through Qantas Telephone Sales, Qantas Travel outlets and Qantas Airport locations. These fees do not apply to bookings and changes made online at qantas.com.

The fees for consultant assisted bookings apply in addition to any amounts payable under the applicable fare rules, which are summarised in the Fare Guide below.

Fees for making bookings on or after 2 Aug: For bookings made through Qantas Telephone Sales, Qantas Travel outlets and Qantas Airport locations, a fee of NZ$60 per person applies. For Qantas & Jetstar Any Seat Award bookings made through Qantas Telephone Sales, a per-person Award Assistance Fee in either money or points will apply.

Fees for making changes to bookings on or after 2 Aug: For changes made to Economy and Premium Economy bookings (where permitted under the applicable fare rules) through Qantas Telephone Sales, Qantas Travel outlets and Qantas Airport locations, a fee of NZ$80 per person applies.

The above fees do not apply for bookings made or changed online at qantas.com.

The table below is a guide only. Full fare rules can be accessed from the links and can be viewed during the booking process.


Economy Flight Changes Cancellation Minimum Stay Maximum Stay
Sale Before day of departure $50* change fee + local service fee if applicable $300^ Nil 12 Months
After day of departure $50* change fee + local service fee if applicable Any fare difference less $300^
Red e Deal Before day of departure $50* change fee + local service fee if applicable $300^ Nil 12 Months
After day of departure $50* change fee + local service fee if applicable No refund
Super Saver Before day of departure $50* change fee + local service fee if applicable $200^ Nil 12 Months
After day of departure $50* change fee + local service fee if applicable Any fare difference less $200^
Flexi Saver Before day of departure Permitted Full refund ^^ Nil 12 Months
After day of departure Permitted Any fare difference
Premium Economy        

Premium Economy Sale

Before Departure $50* + local service fee if applicable $200^ Nil 12 months
After Departure $50* + local service fee if applicable Any fare difference less $200^

Premium Economy Saver

Before Departure $50* + local service fee if applicable $200^ Nil 12 months
After Departure $50* + local service fee if applicable Any fare difference less $200^

Premium Economy Flex

Before Departure Permitted Full refund Nil 12 months
After Departure Permitted Any fare difference
Business        
Business Saver Before day of departure $50* change fee + local service fee if applicable $200^ Nil 12 Months
After day of departure $50* change fee + local service fee if applicable Any fare difference less $200^
Business Before day of departure Permitted Full refund Nil 12 Months
After day of departure Permitted Any fare difference

Flight Changes

  • The fare for your new booking may be higher than the original fare, depending on what fares are available via our Contact Centre.
  • You must pay any difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel anywhere on the Qantas network within 12 months of the date that the original ticket was issued.
  • Name changes are not permitted.
  • Local service fees may apply outside New Zealand

Key:

* Price per person per change to ticket

^ Price per person

# For travel to Honolulu minimum stay is Nil.

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