Fare Guide: United Kingdom to Singapore

Fees for Consultant Assisted Bookings

The following fees apply to bookings and (where permitted) changes made through Qantas Telephone Sales, Qantas Travel outlets and Qantas Airport locations. These fees do not apply to bookings and changes made online at qantas.com.

The fees for consultant assisted bookings apply in addition to any amounts payable under the applicable fare rules, which are summarised in the Fare Guide below.

Fees for making bookings: For bookings made through Qantas Telephone Sales, Qantas Travel outlets and Qantas Airport locations, a fee made of GBP20 per person applies. For Qantas & Jetstar Any Seat Award bookings made through Qantas Telephone Sales, a per-person Award Assistance Fee  in either money or points will apply.

Fees for making changes to bookings: For changes made to Economy and Premium Economy bookings (where permitted under the applicable fare rules) through Qantas Telephone Sales, Qantas Travel outlets and Qantas Airport locations, a fee of GBP30 per person applies.

The above fees do not apply for bookings made or changed online at qantas.com.

The table below is a guide only. Full fare rules can be accessed from the links and can be viewed during the booking process.


Economy Flight Change Fees Cancellation Minimum Stay Maximum Stay Payment
Roo Fare Before day of departure Not permitted No refund Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Not permitted No refund
Q Deal Before day of departure Not permitted No refund Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Not permitted No refund
Super Saver Before day of departure GBP100* GBP300^ Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure GBP100* No refund
Fully Flexible Before day of departure Permitted Full refund Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Permitted Any fare difference
Premium Economy        
Premium Economy Sale Before day of departure GBP100* No refund Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure GBP100* No refund
Premium Economy Saver Before day of departure GBP100* GBP300^ Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure GBP100* Any fare difference
Premium Economy Flex Before day of departure Permitted Full refund Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Permitted Any fare difference
Business        
Business Saver Before day of departure Not permitted No refund Sunday 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Not permitted No refund
Business Before day of departure Permitted Full refund Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Permitted Any fare difference

Business Flex

Before day of departure GBP200* GBP200* Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Not permitted No refund
First        
First Saver Before day of departure Not permitted GBP200* Sunday 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Not permitted No refund
First Before day of departure Permitted Full refund Nil 12 Months Book now, pay later for eligible flights# otherwise immediate payment.
After day of departure Permitted Any fare difference

Flight Changes

  • The fare for your new booking may be higher than the original fare, depending on what fares are available via our Contact Centre.
  • You must pay any difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel anywhere on the Qantas network within 12 months of the date that the original ticket was issued.
  • Name Changes are not permitted.

Key: * Price charged per person per booking.
        ^ Price per person

# Your booking may be eligible for Book Now, Pay Later depending on your departure date and provided it is not combined with an immediate payment flight. Qantas & Jetstar Any Seat Awards are not eligible for Book Now, Pay later. If your booking is eligible, you will be given the option to pay later on the Purchase page. You will also be told when full payment is due (note while your booking is on hold, the total ticket price may change due to amendments in surcharges, taxes and fare adjustments). A £15 per person holding guarantee (which will be refunded on full payment online) holds the booking for you until the due date for payment. If you do not make payment, you will forfeit the holding guarantee.

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