Frankfurt (Rhein Main) Airport
Important Information
View the latest carry on baggage restrictions.
Location
Qantas Flights
Qantas Flights
- Qantas flights QF1-QF399 and codeshare flights operated by British Airways operate from Terminal 2.
Departures
Departure Information
Ticket Counter
Limited ticketing facilities are provided by Ibero Airport Service.
Open 4 hours prior to departure.
Contact Qantas Telephone Sales within Germany for assistance.
Check-in
Check-in for Qantas operated flights is located in Area E.
Check-in opens 4 hours prior to departure.
Economy check-in for Qantas flights is available from counters 913-916.
Premium Economy, Gold, Silver and Qantas Club at counter 917.
Check-in for Business and oneworld Emerald passengers is available at counter 918.
Note: Passengers travelling on Qantas codeshare flights, must check in with the operating carrier. Please ask airport staff for further detail.
Online Check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.
Arrivals
Arrival Information
Baggage carousels are located on level 2.
Information monitors display flight carousel numbers.
Baggage Services are provided by Acciona and the counter is located within the Baggage claim area. The counter is open for all flight arrivals.
Transfers
Transfer between terminals
Complimentary Skyline trains and shuttle buses operate frequently between terminals.
Lounges
Qantas Club Information
- The JAL Sakura Lounge is located in Terminal 2, Hall D, Level 3 adjacent to gates D1-4 and D5-8.
- Opens 4 hours before departure.
Transport
Transport Information
| Transport | Details |
| Car | The airport is approximately a 30 minute drive from the city. Visit Frankfurt Airport website for current car parking rates. |
| Taxis | Approximately EUR40 one way to the city. |
| Buses | Local bus companies service Frankfurt Airport. Lufthansa Airport Bus also operates frequent services between Frankfurt and Mannheim, Heidelberg and Strasbourg. |
| Train | Local S-Bahn trains operate and AiRail operate regional services to the airport UndergroundStation in T1. High Speed Trains (ICE Inter City Express) operate to separate Station across from T1. |
| Car rentals | Visit our cars section to make a booking. |
Services
Airport Services & Facilities
| Facility | Details |
| Toilets | Located throughout the airport. Disabled toilet facilities are also available. |
| Baby change rooms | Located throughout the terminal. |
| Post box | The Post Office is located in Terminal 1, Area B. Post boxes are located throughout the terminals. |
| Pharmacy | Located in both Terminal 1 and 2. |
| Internet | Located throughout the airport. |
| Currency exchange | Located in the Arrivals and Departures areas. |
| Public telephones | Located throughout the airport. |
| ATMs | Located throughout the airport. |
| Tourism information | The Information counter is located in the Arrivals hall. |
| Baggage Trolleys | Located throughout the airport. Charge EUR2 to be refunded upon return. |
| Baggage Storage | Located in Area D on Level 2 of Terminal 2. |
| Meet and Assist | Passengers requiring assistance can be escorted to the departure gate upon request. Ask a Customer Service Agent for assistance. |
Times and prices quoted are a guide only.
