Hong Kong International Airport
Important Information
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Location
Qantas Flights
Qantas Flights
- Qantas flights QF1-QF399, codeshare flights operated by Cathay Pacific, Air France and oneworld flights operate from Terminal 1.
Departures
Departure Information
Ticket Counter
Limited International ticketing facilities are provided by Hong Kong Airport Services Ltd.
Open from 6am to midnight.
Contact the local Qantas office for assistance.
Check-in
Check-in is located on Level 7, Departure Zone 4, Area J.
Check-in is open 3 hours before departure.
Early check-in is available at Hong Kong and Kowloon Airport Express Line Stations up to 90 minutes before departure.
Online Check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.
Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.
Arrivals
Arrival Information
Baggage carousels are located in the Arrivals hall.
Information monitors display flight carousel numbers.
Baggage Services has a counter located adjacent to carousel 8.
Lounges
Lounge Information
Find out more about lounge features, operating hours and access to the;
Transport
Transport Information
Take the hassle out of travel with a private car, coach or other transfer. Book online now.
| Transport | Details |
|---|---|
| Car | The airport is approximately a 45 minute drive from the city. Visit Hong Kong International Airport website for current car parking rates. |
| Taxis | Approximately HK$335 one way to Central or Causeway Bay on Hong Kong Island. Alternatively HK$270 to Tsim Sha Tsui on Kowloon. |
| Train | Airport Express Line trains depart regularly to Hong Kong Island and Kowloon. Fares start from HK$100 per adult for 'same day' return trip tickets, or HK$180 per adult for roundtrip tickets, valid for one month. Child fares are also available. |
| Ferry | SkyPier offers ferry transfers to Mainland China. |
Services
Airport Services & Facilities
| Facility | Details |
|---|---|
| Toilets | Located throughout the airport. Disabled toilet facilities are also available. |
| Baby change rooms | Located throughout the airport. |
| Post box | Located in the check in hall. |
| Internet | Located throughout the airport, including wireless access. |
| Currency exchange | 12 counters are located throughout the airport. |
| Public telephones | Located throughout the airport. |
| ATMs | Located throughout the airport. |
| Tourism information | Information counters are located in the Transfer area and in the Buffer Halls. |
| Baggage Trolleys | Located throughout the airport. |
| Baggage Storage | Located in the Meeters and Greeters Hall. |
| Visa for China | China Travel Service has an airport office located in the Arrivals hall. Here they can arrange for a visa for you to visit mainland China. |
| Meet and Assist | Passengers requiring assistance can be escorted to the departure gate upon request. Ask a Customer Service Agent for assistance. |
Times and prices quoted are a guide only.
