Queenstown Airport
Important Information
View the latest carry on baggage restrictions.
Location
Qantas Flights
Qantas Flights
- Both domestic and international services operate from this airport.
- Qantas flights QF1-QF399 are international services.
Departures
Departure Information
Ticket Counter
Contact the local Qantas office for assistance.
Check-in
Check-in is located on the Ground floor of the Departure hall.
For international departures, check-in at least two hours before departure. Please have your passport and airline tickets ready. Remember to ensure all sharp objects have been placed in your suitcase. Sharp objects are not permitted within hand luggage and will be confiscated by Aviation Security at the Security checkpoint.
Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.
Online Check-in is available for Qantas international flights (QF1-199) and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your international flight departure and closes 2 hours before departure.
Arrivals
Arrival Information
Baggage carousels are located in the Arrivals hall (ground floor).
Information monitors display flight carousel numbers.
Baggage Services counter is located in the Arrivals hall and is handled by Air New Zealand.
Phone: +64 (3) 4414 880
Transport
Transport Information
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| Transport | Details |
|---|---|
| Car | The airport is approximately a 15 minute drive from the city. Visit Queenstown Airport website for current car parking rates. |
| Taxis | Approximately NZ$38 to the city. |
| Buses | Local buses operate between Queenstown and the airport and cost NZ$6 per person one way. |
| Car rentals | Visit our cars section to make a booking. |
Services
Airport Services & Facilities
| Facility | Details |
|---|---|
| Toilets | Located throughout the airport. Disabled toilet facilities are also available. |
| Baby change rooms | Located in the Female toilets. |
| Post box | Located outside the Book Shop. |
| Internet | Internet and Wireless Internet available in the Departure Hall. |
| Currency exchange | Located in the Departures Hall. |
| Public telephones | Located throughout the airport. |
| Tourism information | Queenstown Help Desk located in Arrivals Hall. |
| Baggage Trolleys | Located throughout the airport. |
| Meet and Assist | Passengers requiring assistance can be escorted to the departure gate upon request. Ask a Customer Service Agent for assistance. |
Times and prices quoted are a guide only.
