Sydney Domestic Airport (T3)

Important Information

If you are connecting to an International flight, check the latest carry on baggage restrictions.

Location
Qantas Flights
Departures
Arrivals
Transfer
Qantas Club
Transport
Services

Airport Location

9km (5.5 miles) south of the city in Mascot.

Qantas Flights

There are 3 terminals in Sydney

T1 - Sydney International Terminal:
Qantas flights QF1-QF399 and oneworld flights operate from this terminal.
T2 - Sydney Domestic Airport:
QantasLink flights QF1600 and above and JetStar flights operate from this terminal.
T3 - Qantas Sydney Domestic Airport:
Qantas Domestic flights QF400-QF1599 operate from this terminal.
Note: QantasLink Canberra departures and arrivals operate from this terminal.

Departure Information

Ticket Counter

Located on the Departures Level (Level 1) next to the Premium Service Desk. Open from 5.15am to 9.45pm.
Only domestic ticketing facilities are available.

Check-in

Faster, Smarter Check-in is now available in Sydney T3 on the Departures Level (Level 1). Q Card Reader check-in is available for eligible Frequent Flyers and Qantas Club members, and, new Kiosks and Bag Drop for all passengers. Customer Service agents will be on hand to offer assistance when needed. View our Faster, Smarter Check-in demonstration to find out more.

Open from 4.45am to 10.00pm Monday to Friday and Sunday.
Open from 4.45am to 9.00pm Saturday.

Check-in for Platinum and Gold Frequent Flyers, Qantas Club and oneworld Emerald passengers, as well as passengers travelling Business, is also available at Premium Service Desks 1 and 2.

Check-in for Qantas and oneworld passengers connecting from a domestic to an international flight is available at all Service Desks.

Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.

Online Check-in is available for Qantas and QantasLink Australian domestic bookings between 24 hours and 1 hour before your flight departure.

Mobile Check-in is available for Qantas and QantasLink Australian domestic bookings made between 24 hours and 45 minutes before your flight departure.

Group Check-in is located on the ground floor.

Passengers travelling with carry on baggage only, may proceed through security and check-in at the Customer Service Desk located next to Gate 13.

Arrival Information

Baggage carousels are in the Arrivals area located on the ground floor.
Bulky and Fragile Baggage collection is located between baggage carousels 3 and 4.

Baggage Services has a counter located next to baggage carousel 5.
Open during operating hours from 6am to 11pm.

Transfer Information

Transferring from T2 and T3 (Domestic Airports) to T1 (International Airport):

The Transfer Lounge is located airside (after passing through the security check point), opposite Gate 1 in T3. A shuttle bus service is available to passengers that are travelling or have travelled on a Qantas flight (including codeshare flights) or oneworld flight. The shuttle buses operate every 10-20 minutes from 6am to 9.00pm AEST. On arrival at T1 proceed up the escalator, through immigration and security to your departure gate.

Transferring between T3 and T2 (Domestic Airports):

Walking is the best method and takes approximately 7 minutes. Simply follow the pedestrian walkways and directional signs through the car park or through the airport train tunnel link.

Transferring from T1 (International Airport) to T2 and T3 (Domestic Airports):

We now offer a more seamless experience for customers transferring to a domestic flight with a brand new transfer facility at Terminal 1. The purpose-built facility is almost 50% larger than the previous facility, and has been specifically designed to help get you to your domestic flight faster. The facility includes an increase in counters and security lanes, and hosted entry for more personalised customer care. A shuttle bus service is available to passengers that are connecting to a Qantas or QantasLink operated flight only. After you clear customs, recheck your baggage at the Seamless Transfer Check-in counters and then board the shuttle bus for the Domestic terminal. It operates from 6am to 12noon every 10 minutes and from 12noon until 9.00pm AEST every 20 minutes. The bus arrives at T3 opposite Gate 1. Check the screens for departure gate information. Passengers connecting to a flight not operated by Qantas or QantasLink should refer to the Sydney Airport for further information on transfer options.

Qantas Club Information

Located on the Departures Level, airside opposite Gates 4 and 5.
Open from 5am until the last flight departure.

Transport Information

Transport	Details
Car	The airport is approximately a 30 minute drive from the city.
Taxis	Approximately A$35 to the city.
Buses	For return shuttle bus services into the city visit the Traveller's Services desk located in T3 Arrivals hall. Phone: +61 (2) 9317 3588
Train	Trains depart regularly to the city. For more information visit the AirportLink information desk located in T3 Arrivals hall next to baggage carousel 1.
Car rentals	Visit our cars section to make a booking.
Qantas Drive	To travel to or from the airport via limousine, contact Qantas Drive to make a booking.
Valet Parking	Available at Sydney Domestic Terminal (T3), visit Valet Parking for current rates.

Airport Services & Facilities

Facilities	Details
Toilets	Located throughout the airport. Disabled toilet facilities are also available.
Baby change rooms	Located throughout the airport.
Post office	Australia Post is located behind Gate 7.
Internet	Webpoint Internet facilities are located throughout the terminal.
Currency exchange	Travelex is located in front of Gate 3.
Public telephones	Located throughout the airport.
ATMs	Located throughout the airport on arrival and departure levels, before and after the security check points.
Tourism Information	Information on tours, accommodation and bus transfers is available in the Arrivals hall next to baggage carousel 5.
Baggage trolleys	Trolley hire is located on the ground floor outside, before entering the terminal. Cost is A$3 per trolley (coins only).
Baggage Storage	Located in the Arrivals Hall next to baggage carousel 5.
Commissionaire Desk	Located on the Departures Level (Level 1) behind the check-in counters. The Commissionaire service is available to passengers requiring wheelchair assistance.
Meet and Assist	This service includes being escorted to your departure gate. This is available upon request. Ask a Customer Service Agent for assistance.
People Mover	Passengers requiring assistance can be transported directly to the departure gate. Ask staff at the Commissionaire Desk.

Information is correct as of 6 January 2011.
Times and prices quoted are a guide only.