Sydney Domestic Airport (T3)
Important Information
If you are connecting to an International flight, check the latest carry on baggage restrictions.
QantasLink is planning a move of terminals from Sydney Airport's T2 to the main T3 Terminal used by Qantas mainline services. The move will provide considerable benefits for QantasLink travellers using Sydney Airport, such as easier connections on other Qantas Domestic flights, access to the award-winning Faster, Smarter Check-in experience at T3 and access for eligible customers to the Qantas Club Lounge and Business Lounge in T3. Customers will be notified when the launch date is announced in the next few months.
Find out how our customers rate the quality of service at Sydney Airport, now monitored regularly.
Location
Qantas Flights
Qantas Flights
There are 3 terminals in Sydney
- T1 - Sydney International Terminal:
Qantas flights QF1-QF399 and oneworld flights operate from this terminal. - T2 - Sydney Domestic Airport:
QantasLink flights QF1600 and above and JetStar flights operate from this terminal. - T3 - Qantas Sydney Domestic Airport:
Qantas Domestic flights QF400-QF1599 operate from this terminal.
Note: QantasLink Canberra departures and arrivals operate from this terminal.
Departures
Departure Information
Ticket Counter
Located on the Departures Level (Level 1) next to the Premium Service Desk. Open from 5.15am to 9.45pm.
Only domestic ticketing facilities are available.
Check-in
Faster, Smarter Check-in is now available in Sydney T3 on the Departures Level (Level 1). Q Card Reader check-in is available for eligible Frequent Flyers and Qantas Club members, and, new Kiosks and Bag Drop for all passengers. Customer Service agents will be on hand to offer assistance when needed. View our Faster, Smarter Check-in demonstration to find out more.
Open from 4.45am to 10.00pm Monday to Friday and Sunday.
Open from 4.45am to 9.00pm Saturday.
Check-in for Platinum and Gold Frequent Flyers, Qantas Club and oneworld Emerald passengers, as well as passengers travelling Business, is also available at Premium Service Desks 1 and 2.
Check-in for Qantas and oneworld passengers connecting from a domestic to an international flight is available at all Service Desks.
Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.
Online Check-in is available for Qantas and QantasLink Australian domestic bookings between 24 hours and 1 hour before your flight departure.
Mobile Check-in is available for Qantas and QantasLink Australian domestic bookings made between 24 hours and 45 minutes before your flight departure.
Group Check-in is located on the ground floor.
Passengers travelling with carry on baggage only, may proceed through security and check-in at the Customer Service Desk located next to Gate 13.
Arrivals
Arrival Information
Baggage carousels are in the Arrivals area located on the ground floor.
Bulky and Fragile Baggage collection is located between baggage carousels 3 and 4.
Baggage Services has a counter located next to baggage carousel 5.
Open during operating hours from 6am to 11pm.
Transfer
Transfer Information
Transferring from T2 and T3 (Domestic Airports) to T1 (International Airport):
The Transfer Lounge is located airside (after passing through the security check point), at Gate 15 in T3. A shuttle bus service is available to passengers that are travelling or have travelled on a Qantas flight (including codeshare flights) or oneworld flight. The shuttle buses operate every 10-20 minutes from 6am to 9.40pm AEST. On arrival at T1 proceed up the escalator, through immigration and security to your departure gate.
Transferring between T3 and T2 (Domestic Airports):
Walking is the best method and takes approximately 7 minutes. Simply follow the pedestrian walkways and directional signs through the car park or through the airport train tunnel link.
Transferring from T1 (International Airport) to T2 and T3 (Domestic Airports):
The Transfer Lounge is located on the Arrivals level of Sydney International Airport. After you clear customs, follow the signs located outside the terminal, entry is external to the main terminal within a short walk via a weather protected walkway. Recheck your baggage at the Seamless Transfer Check-in counters and then board the shuttle bus for the Domestic terminal. It operates from 6am to 12noon every 10 minutes and from 12noon until 9.00pm AEST every 20 minutes. The bus arrives at T3 at Gate 15. Check the screens for departure gate information. Passengers connecting to a flight not operated by Qantas or QantasLink should refer to the Sydney Airport website for further information on transfer options.
Qantas Club
Lounge Information
Find out more about lounge features, operating hours and access to the;
Transport
Transport Information
Take the hassle out of travel with a private car, coach or other transfer. Book online now.
| Transport | Details |
|---|---|
| Car | The airport is approximately a 30 minute drive from the city. |
| Taxis | Approximately A$50 to the city. |
| Train | Trains depart regularly to the city. For more information visit the AirportLink information desk located in T3 Arrivals hall next to baggage carousel 1. |
| Car rentals | Visit our cars section to make a booking. |
| Chauffeur Drive | To travel to or from the airport via limousine, book a chauffeur transfer. |
| Valet Parking | Available at Sydney Domestic Terminal (T3), visit Valet Parking for current rates. |
Services
Airport Services & Facilities
| Facilities | Details |
|---|---|
| Toilets | Located throughout the airport. Disabled toilet facilities are also available. |
| Baby change rooms | Located throughout the airport. |
| Airport Shopping | Visit Sydney T3 Airport Shopping guide for full listing of retail outlets. |
| Post office | Australia Post is located behind Gate 7. |
| Internet | Webpoint Internet facilities are located throughout the terminal. |
| Currency exchange | Travelex is located in front of Gate 3. |
| Public telephones | Located throughout the airport. |
| ATMs | Located throughout the airport on arrival and departure levels, before and after the security check points. |
| Tourism Information | Information on tours, accommodation and bus transfers is available in the Arrivals hall next to baggage carousel 5. |
| Baggage trolleys | Trolley hire is located on the ground floor outside, before entering the terminal. Cost is A$3 per trolley (coins only). |
| Baggage Storage | Located in the Arrivals Hall next to baggage carousel 5. |
| Commissionaire Desk | Located on the Departures Level (Level 1) behind the check-in counters. The Commissionaire service is available to passengers requiring wheelchair assistance. |
| Meet and Assist | This service includes being escorted to your departure gate. This is available upon request. Ask a Customer Service Agent for assistance. |
| People Mover | Passengers requiring assistance can be transported directly to the departure gate. Ask staff at the Commissionaire Desk. |
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