Sydney International Airport (T1)
Important Information
View the latest carry on baggage restrictions.
Sydney International Terminal redevelopment: A new Customs entry point will open on the departures level, opposite check-in counter E. In addition a new separate entry for eligible Express Path passengers will open the entry is located opposite check-in counter D*. For more information on the redevelopment project visit the Sydney Airport website.
Location
Qantas Flights
Qantas Flights
There are 3 terminals in Sydney
T1 - Sydney International Terminal
Qantas flights QF1-QF399, oneworld flights and Jetstar International flights operate from this terminal.
T2 - Sydney Domestic Airport
QantasLink flights QF1600 and above and Jetstar domestic flights operate from this terminal.
T3 - Qantas Sydney Domestic Airport
Qantas Domestic flights QF400-QF1599 operate from this terminal.
Note: QantasLink Canberra departures and arrivals operate from this terminal.
Departures
Departure Information
Ticket Counter
Located on the Departures Level (Level 1) next to check-in counter B.
Open from 5.30am to 9.45pm.
Check-in
Check-in is located on the Departures Level (Level 1) and is open from 4.00am AEST daily.
Economy check-in is available from various counters. Check your flights' counter number on the information screens located throughout the check-in area.
Business, Premium Economy and Qantas Club passenger check-in is available at the northern side of check-in counter D.
First, Platinum, and oneworld Emerald passengers can access the First Class Check-in Suite located at the end of check-in counter D.
Group check-in is located on the Departures Level (Level 1) at the southern side of check-in counter E.
Passengers travelling on a Domestic sector of an International flight check your flights' counter number on the information screens.
Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.
Online Check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.
Body Scanners
Effective from 1 December 2012, full body scanning requirements will be progressively introduced at Sydney international airport.
Arrivals
Arrival Information
Baggage carousels are in the Arrivals area located on the ground floor.
Baggage Services has a counter located on the Arrivals Level (Ground floor) near the glass lifts. Open from 6am to 10pm.
Transfers
Transfers between terminals
Transferring from T1 (International Airport) to T2 and T3 (Domestic Airports):
The Transfer Lounge is located on the Arrivals level of Sydney International Airport. After you clear customs, follow the signs located outside the terminal, entry is external to the main terminal within a short walk via a weather protected walkway. Recheck your baggage at the Seamless Transfer Check-in counters and then board the shuttle bus for the Domestic terminal. It operates from 6am to 12noon every 10 minutes and from 12noon until 9.00pm AEST every 20 minutes. The bus arrives at T3 at Gate 15. Check the screens for departure gate information. Passengers connecting to a flight not operated by Qantas or QantasLink should refer to the Sydney Airport website for further information on transfer options.
Transferring from T2 and T3 (Domestic Airports) to T1 (International Airport):
The Transfer Lounge is located airside (after passing through the security check point), at Gate 15 in T3. A shuttle bus service is available to passengers that are travelling or have travelled on a Qantas flight (including codeshare flights) or oneworld flight. The shuttle buses operate every 10-20 minutes from 6am to 9.40pm AEST. On arrival at T1 proceed up the escalator, through immigration and security to your departure gate.
Transferring between T3 and T2 (Domestic Airports):
Walking is the best method and takes approximately 7 minutes. Simply follow the pedestrian walkways and directional signs through the car park or through the airport train tunnel link.
Lounges
Lounge Information
Find out more about lounge features, operating hours and access to the;
Transport
Transport Information
Take the hassle out of travel with a private car, coach or other transfer. Book online now.
| Transport | Details |
|---|---|
| Car | The airport is approximately a 30 minute drive from the city. Visit Sydney Airport website for current car parking rates. |
| Taxis | Approximately A$50 to the city. An airport toll of A$2 applies. |
| Buses | Sydney buses operate services to Sydney city and surrounding airport suburbs. |
| Train | Trains depart regularly to the city. Access to the train station is from the Arrivals hall at the northern end of the terminal. For more information visit AirportLink. |
| Car rentals | Visit our cars section to make a booking. |
| Chauffeur Drive | To travel to or from the airport via limousine, book a chauffeur transfer. |
Services
Airport Services & Facilities
| Facilities | Details |
|---|---|
| Toilets | Located throughout the airport. Disabled toilet facilities are also available. |
| Showers | Located throughout the airport. Showers are free. There is no towel or soap vending service. |
| Baby change rooms | Located throughout the airport. Microwaves are also available. |
| Post office | Australia Post is located on the Departures level next to Counter C. Post boxes are located at Piers B and C. |
| Internet | Internet facilities are located throughout the terminal. Wireless access is available. Visit Sydney Airport Wireless Access for more information. |
| Currency exchange | Located throughout the airport. |
| Public telephones | Located throughout the airport. |
| ATMs | Located throughout the airport. |
| Tourism Information | The Information counter is located in the Arrivals hall. |
| Medical Centre | Located on Level 2. Open from 8am to 6pm Monday to Friday and from 8am to 3pm Saturday and Sunday. Closed on Public Holidays. |
| Baggage trolleys | Trolley hire is available throughout the airport. Cost is A$4 per trolley (coins only) for departing passengers, and free for arriving passengers. |
| Baggage Storage | Located at the northern end of the Arrivals Hall and is operated by SmarteCarte. Prices start at A$7. |
| Baggage Strapping | Located in the Departures Hall. Prices start at A$8. |
Times and prices quoted are a guide only.
