Customer Service

To succeed in this area requires a strong customer focus and a willingness to provide the highest levels of service and support to our customers. We look for individuals who naturally adopt a problem solving approach to any situation and who are proactive and responsible in their dealings with our customers.

We have customer service staff in a number of areas across our business:

Customer Service Agents

Whether it's welcoming seasoned business travellers or checking in first time holiday makers, our customer service agents deliver the first elements of service and customer care.

Customer serivce agents are based in Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra as well as some regional areas, and overseas locations including New Zealand, Singapore, Hong Kong, China, Thailand, India, the UK and America.

Call Centres

We have a number of Call Centre opportunities within various business segments across Australia. Visit the Call Centre section for more information regarding these roles.

Flight Attendants

Visit the Flight Attendants section for more information and to apply for a Flight Attendant role with Qantas.