Checked Baggage Allowance
Important Changes to your Checked Baggage Allowance
On 1 December 2008, we introduced a new checked baggage allowance that makes it easier when you travel with Qantas. The new allowances apply for bookings made for travel from 1 March 2009.
If you purchased your ticket before 1 December 2008 the previous checked baggage policy will apply.
Checked Baggage Allowance
We have aligned our Domestic and International checked baggage allowances using a weight system. So, if you're travelling in Economy on a domestic or international flight with Qantas you will now have a maximum free baggage allowance of up to 23kg (50lb).
For more information please refer to the New Checked Baggage Allowance below.
Additional Collection
Additional Collection rates have also been simplified. Charges will apply per kilogram (2.2lb) (except for USA/ South America routes) for any total baggage weights exceeding the 23kg (50lb) allowance to a maximum of 32kg (70lb) per piece.
Customers travelling in Economy to the USA /South America remain under the existing piece system with a new allowance of 2 pieces of 23kg (50lb) per piece.
New Checked Baggage Allowance
Australian Domestic Routes (on Qantas operated flights)
There is no restriction on the total number of pieces, and no piece can exceed 32kg (70lb).
| Business: 30kg (66lb) Economy: 23kg (50lb) Total dimensions* of each piece must not exceed 140cm (54in) |
QantasLink Routes~
Route | Piece Allowance and Dimensions | |
|---|---|---|
| All QantasLink services including flights operated by Fokker aircraft (excluding travel to/from Lord Howe Island ). | Economy: No restriction on the number of pieces Total allowance must not to exceed 23kg (50lb) Total dimensions* of each piece must not exceed 140cm (54in) | |
| For travel to/from Lord Howe Island | Economy: 1 piece 14kg (30.2lb) total | |
| For travel to/from Olympic Dam on Fokker F50 | Economy: 1 piece 16kg (35.2lb) total | |
| For travel to/from Mount Hotham | Economy: Limit of 1 kit per passenger Total kit not to exceed 23kg (50lb) 1 kit consisting of not more than One pair of skis One pair of stocks One pair of boots One piece of baggage or One snowboard One piece of baggage | |
Travel to/from USA, US Territories, South America and Canada via the Pacific^
No single piece can exceed 32kg (70lb).
| First | Business | Premium Economy | Economy | ||
|---|---|---|---|---|---|
| 2 pieces at 32kg (70lb) per piece | 2 pieces at 32kg (70lb) per piece | 2 pieces at 23kg (50lb) per piece | 2 pieces at 23kg (50lb) per piece | ||
Total dimensions* of the 2 pieces must not exceed 270cm (106in) with no 1 piece exceeding 158cm (62in) | |||||
All Other International^
There is no restriction on the total number of pieces, and no piece can exceed 32kg (70lb).
| First | Business | Premium Economy | Economy | ||
|---|---|---|---|---|---|
| 40kg (88lb) | 30kg (66lb) | 23kg (50lb) | 23kg (50lb) | ||
Total dimensions* must not exceed 270cm (106in) with no 1 piece exceeding 158cm (62in) | |||||
^ If your itinerary includes a flight to/from the USA, US Territories, South America and Canada via the Pacific you are entitled to two pieces (one piece for infants) of checked baggage on all Qantas and QantasLink operated flights within your itinerary regardless of whether these flights appear on the same or a separate ticket. You will be required to provide proof of your international ticket at check-in indicating travel to/from or via the USA, US Territories, South America or Canada. Valid for the duration of your international ticket, or up to a maximum of 12 months from the date of the first flight to/from the USA, US Territories, South America or Canada – whichever date falls first.
*Total dimensions are measured by adding together the width, height and depth of the bag.
Note: Stowage limitations apply on some QantasLink operated services. Baggage may at times need to be transported on a different flight to the passenger. Domestic Travel is defined as travel not combined with any international flights. International Travel is defined as travel between two or more countries including any flights within those countries when they are combined with international travel.
Checked Baggage Allowance - class of travel and Frequent Flyer Status
If you are travelling in Economy:
- Your total baggage weight of up to 23kg (50lb) is free of charge regardless of the number of pieces for domestic Australia, trans-Tasman and international routes (except for the USA).
- For the USA, US Territories, South America or Canada, your total free allowance is 2 pieces at 23kg (50lb) each.
- The maximum baggage weight of any piece must not exceed 32kg (70lb).
If you are travelling in Business:
- Your total allowance is 30kg (66lb) on trans-Tasman and international routes (except for the USA).
- For domestic Australia routes, your total free baggage allowance is 30kg (66lb).
- For the USA, US Territories, South America or Canada, your total allowance is 2 pieces at 32kg (70lb) each.
- The maximum baggage weight of any piece must not exceed 32kg (70lb).
If you are travelling in First:
- For trans-Tasman and international routes (except for the USA), your total allowance is 40kg (88lb).
- For the USA, US Territories, South America or Canada, the total allowance for First customers is 2 pieces at 32kg (70lb) each.
- The maximum baggage weight of any piece must not exceed 32kg (70lb).
Frequent Flyers and Qantas Club Members:*
- Platinum Frequent Flyer members continue to receive one extra piece on the USA routes and an additional 15kg (33lb) allowance on all other routes.
- Qantas Club members continue to receive one extra piece on the USA routes and an additional 10kg (22lb) allowance on all other routes.
- Silver and Gold Frequent Flyer members continue to receive one extra piece on the USA routes and an additional 10kg (22lb) allowance on all other routes.
Baggage for Children and Infants
Children are entitled to the same baggage allowance as adults.
Infants have the following baggage allowances:
- No allowance on Australian domestic and regional flights.
- 1 piece on USA, US Territories, South America and Canada (total dimension not exceeding 115cm (45in).
- 10kg (22lb) on all international (except USA/South America).
- Adults accompanying infants are entitled to check in one collapsible stroller or a carry basket or bassinet (stowed in the aircraft hold). This is in addition to the normal free baggage allowance for adults.
Other Baggage
- Medical/life dependant equipment and wheelchairs will be carried at no charge.
- Sporting equipment such as golf clubs, surfboards etc. are carried at no charge providing it is within the allowance of the class of travel.
Unaccompanied Baggage
As a service to passengers, we offer an unaccompanied baggage service on most routes. This service is a convenient and cost-effective alternative to paying excess baggage.
Unaccompanied Baggage can only consist of personal clothing and articles including books, portable music instruments and portable sporting equipment. You must hold an international ticket (for travel on any airline) between the origin and destination airports. The baggage must be consigned at the freight terminal before your flight.
In Sydney, Melbourne and Brisbane, international unaccompanied baggage may be submitted at the local Qantas Freight Terminal - or at the DPEX Unaccompanied Baggage Counter conveniently located within the international passenger terminal.
Note: You may be required to pay handling or government customs and quarantine charges on unaccompanied baggage.
For more information call 1300FREIGHT within Australia or your local
Qantas Freight Sales office.
Locking Checked Baggage
We recommend that passengers lock their checked baggage. However, it may be necessary to open and inspect your baggage as part of the security screening process. If your baggage is locked, and you are not present when it is necessary to open it for Government mandated additional security checks, the lock may be broken by security screeners.
We are unable to advise at the time of check-in whether a passenger's baggage will need to undergo additional security checks. Qantas is not liable for damaged locks that must be opened for security purposes.
Travelling to or from the United States
For passengers travelling to or from the United States, the US Transportation Security Administration (TSA) advises that passengers can avoid the need for locks to be broken by using a TSA recognised locking mechanism, which can be opened by the TSA. For further information, visit the TSA website.
Baggage wrapping
Passengers who choose to utilise baggage-wrapping services offered at some airports should allow additional time to complete this process before check-in. Should wrapped baggage need to undergo Government mandated additional security checks the wrapping will be removed and not replaced.
Additional Collection Rates
A charge will apply for any baggage carried in excess of the free allowance. Additional collection rates vary depending on the destination. The carriage of baggage in excess of the free baggage allowance is subject to space being available.
Charges for additional collection will be applied as follows:
| Australia Domestic* QantasLink Regional*^, Trans-Tasman | International (Australia to/from Asia) | International (to/from Europe and Africa) | International (USA & South America) | |
|---|---|---|---|---|
| Total Economy Class allowance 23kg (50lb) | Total Economy/ Premium Economy Class allowance 23kg (50lb) | Total Economy/ Premium Economy Class allowance 23kg (50lb) | Total Economy/ Premium Economy Class allowance 2 pieces at 23kg (50lb) per piece | |
Additional Charges if over 23kg | A$10/kg | A$35/kg | A$50/kg | A$50 per piece |
Additional Charges for additional bags | No charge if within allowance | No charge if within allowance | No charge if within allowance | A$150 per piece (Up to 23kg each) |
Additional Charges for Business Class passengers over 30kg | A$10/kg | A$35/kg | A$50/kg | A$150 per piece (For additional pieces over the 2 piece allowance at 32kg each) |
Additional Charges for First Class passengers over 40kg | A$10/kg | A$35/kg | A$50/kg | A$150 per piece (For additional pieces over the 2 piece allowance at 32kg each) |
^ Please note QantasLink checked baggage allowances vary depending on destination.
