Contact Us

Select the area within Qantas you wish to contact or search our FAQs

Qantas Offices

Our consultants can assist you with bookings, airfares and tickets.

Frequent Flyer

For any questions about our Frequent Flyer program, benefits and privileges.

Qantas Travel

Our retail specialists in Australia can help you with all your travel requirements.

The Qantas Club

Feel welcome at more than 130 lounges worldwide.

Qantas Holidays

For assistance with bookings or quotes for holiday packages.

Qantas Shop

Enquiries and online purchases of exclusive Qantas merchandise.

Head Office

Our corporate office details.

Baggage Services

If you have any questions about your delayed or missing baggage or want to enquire about property you may have left on board a Qantas aircraft.

Customer Care

Tell us about your experience with Qantas.

Qantas Share Registry

For Shareholder information.

Inflight Magazine

Enquire about advertising or editorial in our inflight magazine The Australian Way.

Show & Event Tickets

For assistance with booking Australian events.

Helpful Links

If you have a medical condition, or have specific needs whilst travelling, please contact your local Qantas office or view our fitness for travel section.

Qantas Freight - contact details of Qantas Freight offices and cargo handling agents worldwide.Jetstar - call Jetstar direct for bookings on Jetstar flights.