Sometimes due to circumstances outside our control, such as bad weather or emergencies, your flight may be disrupted or cancelled.
If this happens, we will do all we can to fix the problem and keep you informed of developments and the choices that are available to you.
Our real time Flight Status page will give you up-to-the-minute information on specific flights.
Visit our Media Room for the latest Media Releases.
Qantas flight paths to/from the UK
No Qantas flight paths track across Ukraine. Our London to Dubai services fly approximately 400 nautical miles south of this region.
Our deepest sympathies are with the families of all onboard MH17 and with everyone at Malaysia Airlines.
Additional information on this incident is available from Malaysia Airlines.
Qantas has offered its support direct to Malaysia Airlines, with options available to Qantas customers holding a valid ticket issued on/before 17 July 2014 who wish to make changes to their Qantas (081 issued) itineraries that include an "MH" flight number. Contact your local Qantas Office or Travel Agent.
Keep up to date with Qantas
Visit our News Room for the latest Media Releases.