New Domestic Fares at Qantas
We have changed our domestic fares to offer greater flexibility and simplicity.
For all bookings from 7 July 2011, you will find the following key changes:
- Four simple fare types to make it easy to select the right fare for you.
- Name changes* are now permitted on flexible fares subject to conditions, and a fee applies for Flexi Saver tickets.
- Domestic Red e-Deals are now upgradeable using Qantas Frequent Flyer points.**
*Name change means using the value of an unused ticket as credit towards payment for a new ticket in another person’s name.
Quick Domestic Fare Summary
Choose from three types of economy fares and one business fare to suit your needs.
Red e-Deal:
Fare offering the lowest Qantas prices with the flexibility to change your flight prior to the day of departure for a fee.Flexi Saver:
Fare offering the flexibility to make changes to your booking before and after departure, as well as changes to your name for a fee.Fully Flexible:
Most flexible fare including the ability to change your flight at any time before departure.
Service fees apply to changes made through Qantas Telephone Sales, Qantas Travel Centres and Qantas airport locations.
| Fare Types | Red e-Deal | Flexi Saver | Fully Flexible | Business |
| Changes to booking or routing prior to day of departure |  with change fee For tickets changed on/before 27 September 2011 A$55^#@ For tickets changed on/after 28 September 2011 A$60^#@ | #@ | @ | @ |
| Changes to booking or routing on day of departure |  | #@ | # | @ |
| No show refund or credit | | | # | # |
| Name changes~ | unless upgraded to Flexi Saver or above. Change fee of A$55 for tickets changed on/before 27 September 2011 or A$60 for tickets changed on/after 28 September 2011. A name change fee of A$80^ applies | with name change fee of A$80^ | | |
| Child fare (2-11 years) | | Discounts apply | Discounts apply | Discounts apply |
| Infant without seat (<2 years) | | | | |
| Upgrade using points | | | | |
| Frequent Flyer Points and Status Credits | Discount Economy | Economy | Economy | Business |
| Flight upgrade rewards | | | | |
| Minimum points guarantee | 1000 points | 1000 points | 1000 points | 1250 points |
| Payment and Ticketing | Instant purchase | Instant purchase | Before travel | Before travel |
| Waitlist | | | | |
| Included baggage allowance | | | | |
| Food and beverage | | | | |
| Inflight entertainment | | | | |
| Permitted Not Permitted |
What happens if I already have a booking departing after 7 July 2011?
Nothing. Existing bookings will remain in the same booking class as originally ticketed. The fare rules are those which apply at the time the ticket was issued.
Qantas Frequent Flyers can request a Qantas domestic upgrade from 7 July 2011 regardless of the booking date or ticket issue.
Can I make a change to an existing booking ticketed prior to 7 July 2011, after the changes are introduced?
Yes. Provided that the conditions of the new fare are met and the fare is of equal or higher value, you can change to one of the new fares in our revised domestic fare structure. Note that change fees and service fees applicable at the date of the change may apply. (Service fees apply to changes made through Qantas Telephone Sales, Qantas Travel Centres and Qantas airport locations.)
^ Change fees (whether for flights or name) are applied per person per ticket at the time of rebooking and include GST. Where a flight or name change fee applies, the fee charged is the fee applicable as at the date the change is made or the ticket is reissued, regardless of the date of original ticket issue. After re-booking, the reissue of the ticket must be completed no later than 1 day following the change. Qantas may increase fees. If a fee increase will affect existing bookings, Qantas will update the Fare Guide on qantas.com at least one month before the change. Note: No change or cancellation fees apply unless indicated. However, service fees apply to changes made through Qantas Telephone Sales, Qantas Travel Centres, Qantas airport locations and Travel Agents.
# Stored credit: The unused value of the ticket may be used as credit towards a new ticket anywhere on the Qantas (QF) network for travel within 12 months of the original ticket issue provided the new fare value is of equal or higher value.
@ Fare difference: If the fare and/or Ticket Taxes have increased, the ticket must be reissued reflecting the additional fare and/or Ticket Taxes with the change fee (if applicable). Ticket Taxes mean all taxes, fees, levies and charges that are payable by the purchaser of an airline ticket, including amounts imposed by airports and taxing authorities and airline imposed charges such as fuel, insurance and environmental surcharges.
** You must be a member of the Qantas Frequent Flyer program to earn and redeem points. A membership fee may apply. Membership and points are subject to the terms and conditions of the Qantas Frequent Flyer program available at www.qantas.com/terms. To request a Flight Upgrade Award using points, you need to have an eligible confirmed Qantas domestic ticket, which may be a Qantas & Jetstar Any Seat Award, on a Qantas operated flight with a QF flight number. Domestic Flight Upgrade Awards are subject to availability at time of request and may be requested between 353 days and 24 hours in advance of departure. Qantas domestic Flight Upgrade Awards are not available on Qantas and Partner Classic Awards. For more information visit qantas.com/flightupgrades.
~ Name change: The value of an unused ticket may, at the request of the passenger named on the ticket, be used as credit towards payment for a new ticket in another person’s name. The original booking is cancelled and flights for the new passenger must be in a new booking from available inventory. This policy does not allow passengers to hold the original inventory seat. The original issuing office is the only office with the authority to reissue the ticket.
# Stored credit: The unused value of the ticket may be used as credit towards a new ticket anywhere on the Qantas (QF) network for travel within 12 months of the original ticket issue provided the new fare value is of equal or higher value.
@ Fare difference: If the fare and/or Ticket Taxes have increased, the ticket must be reissued reflecting the additional fare and/or Ticket Taxes with the change fee (if applicable). Ticket Taxes mean all taxes, fees, levies and charges that are payable by the purchaser of an airline ticket, including amounts imposed by airports and taxing authorities and airline imposed charges such as fuel, insurance and environmental surcharges.
** You must be a member of the Qantas Frequent Flyer program to earn and redeem points. A membership fee may apply. Membership and points are subject to the terms and conditions of the Qantas Frequent Flyer program available at www.qantas.com/terms. To request a Flight Upgrade Award using points, you need to have an eligible confirmed Qantas domestic ticket, which may be a Qantas & Jetstar Any Seat Award, on a Qantas operated flight with a QF flight number. Domestic Flight Upgrade Awards are subject to availability at time of request and may be requested between 353 days and 24 hours in advance of departure. Qantas domestic Flight Upgrade Awards are not available on Qantas and Partner Classic Awards. For more information visit qantas.com/flightupgrades.
~ Name change: The value of an unused ticket may, at the request of the passenger named on the ticket, be used as credit towards payment for a new ticket in another person’s name. The original booking is cancelled and flights for the new passenger must be in a new booking from available inventory. This policy does not allow passengers to hold the original inventory seat. The original issuing office is the only office with the authority to reissue the ticket.
