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Your Booking Help

View, change and update your booking all in one place at qantas.com.

Finding Your Booking Reference

Your booking reference consists of a combination of six letters and numbers. It is used to uniquely identify your booking. Qantas Booking References do not contain the number 1 (one) or 0 (zero).

You can find your booking reference on:

  • Your e-ticket itinerary receipt, or
  • Your paper ticket

E-Ticket Receipt (issued by Qantas)

Example of PDF Itinerary Receipt

Example of PDF Itinerary Receipt

Example of E-mail Itinerary Receipt (Issued by Qantas Telephone Sales)

Example of E-mail Itinerary Receipt

E-Ticket Receipt (issued by a Travel Agent)

E-Ticket Receipt (issued by a Travel Agent)

Paper Ticket

Paper Ticket