Inflight Assistance
Onboard
Torso Supports
Contact your local Qantas office if you require this service.
Meals
Qantas may be able to organise a special meal if you have dietary, medical needs or religious beliefs. Conditions and restrictions apply, including the amount of time that Qantas requires to order a special meal. These meals must be requested at time of reservation.
Qantas Peanut Policy
Qantas is aware of the challenges of peanut allergy sufferers and where possible seeks to minimise the risks of exposure to peanuts through:
- The removal of peanuts as a bar snack on all Qantas flights and from Qantas owned and operated lounges.
- Minimising the use of peanuts or peanut based products in our inflight menus.
- The provision of an extensive range of special meals inflight that are specifically designed not to include peanuts or other nuts, or products of peanuts or other nuts in the preparation of the meal.
Whilst all reasonable steps are taken by Qantas and its caterers to reduce the exposure to peanuts inflight and on the ground Qantas cannot guarantee an allergy free environment onboard or in our lounges. It is always possible that other passengers may bring peanuts or other nuts on board or into the lounges with them. Passengers may also be served a range of other nuts including almonds, cashews and macadamia nuts as bar snacks or after dinner snacks. For this reason, we recommend that passengers carry any medication they may need with them in the cabin of the aircraft and be ready to administer the medication if necessary. See the Medical Assistance page for more information about taking medication onboard.
Further Information
Remember to let Qantas know if you change your travel plans at any time before or during your trip as restrictions do apply to some tickets.
It is important to check that any request for provision or use of medical support equipment or oxygen is transferred to your new flight.
