Eligibility and Access

Access to more lounges across the world

New! Qantas Frequent Flyers and Eligible Skywards members as well as customers in First or Business cabins will have access to Emirates and Qantas Lounges.

For First and Business customers, this includes access to Emirates' First Class and Business Class Lounges in Dubai Terminal 3 including new lounges in Concourse A as well as Qantas and Emirates Lounges in Australia, Europe, the Middle East, Asia and Africa.

Qantas Club members will continue to have access to Qantas operated International Business Lounges* and will be welcomed at the Emirates Business lounge in Dubai when their next onward flight that day is with Qantas or Emirates.

When travelling from London Heathrow, eligible Frequent Flyers will continue to use the British Airways Galleries Lounge in Terminal 3 if their next onward flight is operated by Qantas. We're pleased to now have the American Airlines Admirals Lounge as a dedicated lounge for our Qantas Club members when the next onward flight that day is with Qantas or Emirates.

Note: Lounge access eligibility is based on the class of travel, Qantas club membership or the Frequent Flyer Membership tier for your next onward flight.

* During lounge operating hours.

Qantas Lounges

Whether you are travelling in Business or First and/or a Platinum or Gold Qantas Frequent Flyer, including Qantas Club members you may have access to a Qantas lounge. When you arrive at a lounge, show your Qantas Club card, or your Platinum or Gold Frequent Flyer card with your ticket or boarding pass.

If you are travelling internationally, you will also need to show your Qantas Club card or your Platinum or Gold Qantas Frequent Flyer membership card at check-in. Our international lounges are easy to find once you have gone through passport control.

Note: Lounge access eligibility is based on the class of travel, Qantas club membership or the Frequent Flyer Membership tier for your next onward flight.

Access to Partner airline lounges

Platinum One, Platinum and Gold Frequent Flyers have access to the Emirates lounge* where available across Australia, Europe, Asia, North Africa and the Middle East.

In Dubai, Platinum One and Platinum Frequent Flyers will have access to the Emirates First Lounges and Gold Frequent Flyers will have access to the Emirates Business Lounges.

When travelling from London, Qantas Club Members will have access to the American Airlines Admirals Lounge at London Heathrow when their next onwards flight that day is with Qantas or Emirates between Australia, Dubai and London.

Qantas Club Members are welcome at the Emirates Business Lounge in Dubai when their next onwards flight that day is with Qantas or Emirates.

When travelling with American Airlines, as a Qantas Club member you and a guest are welcome at American Airlines Admirals Club lounges. Simply present your Qantas Club card together with your boarding pass at the lounge reception. Both you and your guest need to be travelling together further that day on a flight marketed and operated by the partner airline whose lounge you wish to visit.

* Access to the London Heathrow EK lounge is available when on an Emirates operated flight only.

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Access to Associated lounges

You will be welcome at associated lounges in most international ports that Qantas flies to but where it does not operate its own lounge or partner airline lounge. Our associated lounges are operated by, or on behalf of, other airlines.

Access to oneworld airline lounges

As an additional benefit, Platinum and Gold Qantas Frequent Flyers (Emerald and Sapphire oneworld® members) may also enter the lounges of our oneworld alliance partners## when travelling on eligible flights that are marketed and operated~ by a oneworld alliance airline. You may also invite one guest. Note that both you and your guest need to be travelling further that day on a oneworld marketed and operated~ flight^.
Qantas Club members with Bronze or Silver Frequent Flyer status are unable to access oneworld alliance airline lounges with the exception of the American Airlines® lounges (Admirals Lounges only) which can be accessed as part of our partner airline agreement.
Search for a oneworld lounge.

## oneworld partner airlines are Qantas Airways, airberlin, American Airlines®, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Royal Jordanian and S7 Airlines.
~ A oneworld marketed flight refers to a flight with a oneworld flight number and a oneworld operated flight refers to the actual aircraft or ‘metal’ which you fly on.
^ Due to capacity constraints, access for members and their guests to the Qantas, British Airways and Cathay Pacific oneworld lounge in Los Angeles is subject to space availability. Alternate lounges may be used to accommodate eligible customers within the Tom Bradley International Terminal. oneworld family access policy applies.

Access for Jetstar passengers

Platinum and Gold Frequent Flyers as well as Qantas Club members travelling with Jetstar* are welcome in any Qantas Club lounge. Simply show your boarding pass and Qantas Club card, or Platinum or Gold Qantas Frequent Flyer card, at the lounge reception. You may also invite one guest. Lounge check-in is available in most Qantas Clubs for flights departing from domestic terminals. If you are travelling without luggage you can check in for your Jetstar* flight in most Qantas Club lounges. When you fly Jetstar,* you won't be able to access partner, associated^ or oneworld airline lounges.

Other Qantas Club privileges, such as priority baggage, do not apply when travelling on Jetstar.*

Note: Lounge check-in for Jetstar is 40 minutes before departure. If you arrive within 40 minutes of scheduled departure, go directly to the Jetstar check-in counter. You need to check-in for Jetstar flights at least 30 minutes before scheduled departure otherwise your ticket will be forfeited. No refund or free transfer is available. You will be required to book and pay for a new ticket if you wish to travel.

 

* Jetstar refers to Jetstar Airline (JQ), Jetstar Asia (3K), Valuair (VF) and Jetstar Japan (GK).
^ Christchurch Associated lounge access is a stand alone agreement between Qantas and Jetstar. Associated lounge access in other ports is subject to standard Associated lounges conditions of entry.

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Families

Qantas Lounges welcome you when travelling together with your family. In addition to your normal guest allowance you may also bring up to two children, between ages 4 and 17, into lounges operated by Qantas. Children aged 3 years or under are not counted as guests for the purpose of determining the number of guests of the member. If you are travelling with more than two children, the Qantas lounge manager will try to accommodate them, subject to reviewing the space available in the lounge.

Note :

Qantas Lounges

  • Children of Qantas Club members aged 18 years and over are counted as a guest of a member if they don't have their own membership.
  • The service of alcohol to anyone under the age of 18 years (21 years for USA) is not permitted.
  • Children under the age of 18 years must be accompanied by an adult when visiting any lounge, except in the United States of America, where all persons under the age of 21 years must be accompanied by a person aged 21 years or older.

BA and oneworld lounges

When entering a British Airways or oneworld lounge, children over 2 years of age are counted as a guest and access is limited accordingly. This is with the exception of the oneworld Los Angeles Tom Bradley Lounge where Qantas Club members may be accompanied by two children up to 18 years of age in addition to their counted guests.

Emirates Lounges

Platinum members and above are entitled to bring up to two children, aged between 0 -17 years into an Emirates Lounge. This is in addition to your normal guest allowance.

Gold Frequent Flyer or Qantas Club members who wish to bring a child aged between 0 - 17yrs into an Emirates lounge, will be counted as the member's one guest entitlement.

Associated lounges

Associated lounges are in ports that Qantas flies to but where it does not operate its own lounge. Our associated lounges are operated by, or on behalf of, other airlines and the child policy varies according to the lounge policy of the particular lounge.

Child Access Guide

  Child Age Number of Children
Qantas owned and operated lounge  4 to 17 years 2
American Airlines owned lounge Under 18 years 1 (within North America)
2 (outside of North America)
British Airways owned lounge Under 2 years 1 (over 2 years will be counted as the member's guest)
oneworld lounge Under 2 years** 1 (over 2 years will be counted as the member's guest)
Emirates lounge 0 to 17 years 2 (Platinum members and above only)
Associated Lounge  varies* varies*
* The child policy in Associated lounges varies according to the lounge policy in each particular port.
**Except for the oneworld lounge at Tom Bradley International Terminal, where Qantas members are allowed two children up to 18 years of age.

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