Qantas Home
Skip navigation

Eligibility and Access

Qantas Lounges

Whether you are travelling in Business or First and/or a Platinum or Gold Qantas Frequent Flyer, including Qantas Club members you may have access to a Qantas lounge.* When you arrive at a lounge, show your Qantas Club card, or your Platinum or Gold Frequent Flyer card with your ticket or boarding pass.

If you are travelling internationally, you will also need to show your Qantas Club card or your Platinum or Gold Qantas Frequent Flyer membership card at check-in. Our international lounges are easy to find once you have gone through passport control.

* Including Qantas Club, QantasLink, joint Qantas/British Airways, Qantas/American Airlines®.

First and Business customers

Class of Travel International First Lounge

International Business Lounge
Domestic Business Lounge The Qantas Club (Domestic lounge)

Qantas International First Next onward flight that day must be on a Qantas or British Airways flight number.
One guest permitted.
Next onward flight that day must be on a Qantas or British Airways flight number.
One guest permitted.
Access allowed if connecting to or from a Qantas International flight on the same day.
One guest permitted – guest does not need to be travelling.
Access allowed if connecting to or from a Qantas International flight on the same day.
One guest permitted – guest does not need to be travelling.
Qantas International Business No access. Next onward flight that day must be on a Qantas or British Airways flight number.
One guest permitted if travelling on a Qantas operated and marketed flight ^.
No guest permitted if travelling on British Airways.
Allow access if connecting to or from a Qantas international flight on the same day.
One guest permitted if travelling onwards on a Qantas operated and marketed flight^.
Allow access if connecting to or from a Qantas international flight on the same day.
One guest permitted if travelling onwards on a Qantas operated and marketed flight ^.
Qantas Domestic Business No access. No access. Next onward flight that day must be on a Qantas marketed and operated flight.
One guest permitted if also travelling on a Qantas marketed and operated flight^.
Next onward flight that day must be on a Qantas marketed and operated flight.
One guest permitted if also travelling on a Qantas marketed and operated flight^.
Jetstar Business Max Fares No access. Must be travelling onwards on a Jetstar operated and marketed flight in the Business cabin.
Lounge access is only permitted to Business Max customers in the port where Jetstar operates from.
No access. No access.


Back to top

Qantas Club and Frequent Flyers

Member Type
International First Lounge

International Business Lounge
Domestic Business Lounge The Qantas Club (Domestic lounge)

platinum card
Platinum
Next onward flight must be on a Qantas, Jetstar Airlines+ or oneworld flight number.#
One guest allowed and must be travelling with the member.
Next onward flight must be on a Qantas, Jetstar Airlines+ or oneworld flight number.#
One guest allowed and must be travelling with the member.
Must be travelling on any flight the same day that shows Qantas, Jetstar Airlines+ or a oneworld flight number on your ticket.
Two guests allowed and do not need to be travelling.
Must be travelling on any flight the same day that shows Qantas, Jetstar Airlines+ or a oneworld flight number on your ticket.
Two guests allowed and do not need to be travelling.
gold card
Gold
No access Next onward flight that day must be a Qantas or Jetstar Airlines+ flight number or a oneworld operated and marketed flight#.
One guest allowed and must be travelling with the member.
No access Next onward flight that day must be a Qantas or Jetstar Airlines+ flight number or a oneworld operated and marketed flight#.
One guest allowed and does not need to be travelling.
qantas club card
Qantas Club ~
No access Next onward flight that day must be a Qantas, British Airways, or Jetstar Airlines+ flight number.
One guest allowed and must be travelling with the member.
No access Next onward flight that day must be a Qantas, British Airways, or Jetstar Airlines+ flight number.
One guest allowed and does not need to be travelling.
qantas club annual guest card

Qantas Club Annual Guest Card**
No access Member and guest must be travelling onwards that day on a Qantas, British Airways or Jetstar Airlines+ flight number. Admits one guest in the company of the member and is in addition to normal guest entitlement.

No access Member must be travelling onwards that day on a Qantas, British Airways or Jetstar Airlines+ flight number. Admits one guest in the company of the member and is in addition to normal guest entitlement. Guest does not need to be travelling.
silver card
Silver
No access No access No access No access
bronze card
Bronze
No access No access No access No access


oneworld Airlines Member (Qantas lounge access)


oneworld status International First Lounge
International Business Lounge
Domestic Business Lounge The Qantas Club (Domestic lounge)
oneworld emerald
Emerald
Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed
Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed
Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed
Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed
oneworld sapphire
Sapphire
No access Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed
No access Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed
oneworld ruby
Ruby
No access No access No access No access
International First oneworld customers Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed.
Next onward flight that day must be on a oneworld operated and marketed flight#.
One guest allowed.
Allow access if travelling on a Qantas domestic flight connecting to or from an international First class sector on the same day.
One guest allowed.
Allow access if travelling on a Qantas domestic flight connecting to or from an international First class sector on the same day.
One guest allowed.
International Business oneworld customers No access Next onward flight that day must be a oneworld operated and marketed flight#.
No guest.
Access allowed if travelling on a Qantas domestic flight connecting to or from an international business class sector on the same day.
No guest.
Access allowed if travelling on a Qantas domestic flight connecting to or from an international business class sector on the same day.
No guest.


Back to top

Note: an operated flight refers to the actual aircraft or 'metal' on which you fly.
# Next onward flight that day must be on a oneworld Airline Members operated and marketed flight.
Note: a oneworld marketed flight refers to a flight with a oneworld flight number, eg QF1 or AA222. A oneworld operated flight refers to the actual aircraft or 'metal' on which you fly, eg Finnair aircraft.
^ A Qantas marketed flight refers to a flight with a Qantas flight number eg. QF545. A Qantas operated flight refers to the actual aircraft or ‘metal’ on which you fly eg. Qantas aircraft
**Valid in Qantas operated lounges branded as the Qantas Club and joint Qantas/British Airways, and Qantas/American Airlines lounges. It is not accepted in associated and partner airline lounges (including British Airways or American Airlines® Lounges and other oneworld lounges.)
+ Jetstar Airlines refers to Jetstar (JQ), Jetstar Aisa (3K) and Valuair (VF).

Access to Partner airline lounges

In addition to Qantas Club lounges, you can relax in British Airways lounges (Terraces and Executive Club lounges) and American Airlines® Admirals Club lounges. For applicable lounge locations please visit www.britishairways.com and www.aa.com.

To access a partner airline lounge, simply present your Qantas Club card or Platinum or Gold Frequent Flyer card at check-in and again with your boarding pass at the lounge reception. You may also invite a guest. Note: both you and your guest must be travelling together and have onward travel that day on a flight marketed and operated by the partner airline whose lounge you wish to visit.***

*** Marketed and operated means a flight operated by the same airline whose flight number appears on your ticket. Includes American Airlines® or British Airways operated flights with a 'QF' flight number on your ticket.

Access to Associated lounges

You will be welcome at associated lounges in most international ports that Qantas flies to but where it does not operate its own lounge or partner airline lounge. Our associated lounges are operated by, or on behalf of, other airlines.^^ Present your Qantas Club, Platinum or Gold Frequent Flyer card at check-in and again with your boarding pass at the lounge reception. You may also invite one guest. Again, both you and your guest need to be travelling together further that day on a Qantas marketed flight.++ If you are taking a domestic flight, your guest does not need to be travelling. ##

^^Lounges are not available in ports that are only serviced by Qantas codeshare flights.
++ Qantas marketed means a flight with a 'QF' flight number on your ticket.
## Domestic associated lounges have been re-branded Qantas Regional Lounge.

Back to top

Access to oneworld airline lounges

As an additional benefit, Platinum and Gold Qantas Frequent Flyers (Emerald and Sapphire oneworld® members) may also enter the lounges of our oneworld alliance partners## when travelling on eligible flights that are marketed~~ and operated by a oneworld alliance airline. You may also invite one guest. Note that both you and your guest need to be travelling together further that day on an eligible flight that is marketed~~ and operated by a oneworld alliance airline.^

Qantas Club members with Bronze or Silver status are unable to access oneworld alliance airline lounges with the exception of British Airways (Terrace and Executive Club Lounges only) and American Airlines® lounges (Admirals Lounges only) which can be accessed as part of our partner airline agreement.

Search for a oneworld lounge.

## oneworld partner airlines are Qantas Airways, American Airlines®, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, LAN, Malev Hungarian Airlines, Mexicana, Royal Jordanian and S7 Airlines.
~~ Marketed means that there must be a oneworld alliance flight number on your ticket.
^ Due to capacity constraints, access for members and their guests to the Qantas, British Airways and Cathay Pacific oneworld lounge in Los Angeles is subject to space availability. Alternate lounges may be used to accommodate eligible customers within the Tom Bradley International Terminal. Specifically, arrangements have been made for eligible customers travelling on Mexicana operated and marketed flights to be invited to use the Mexicana Lounge in Tom Bradley International. oneworld family access policy applies.

Access for Jetstar passengers

Qantas Club members travelling with Jetstar* are welcome in any Qantas Club or QantasLink lounge. Simply show your boarding slip and Qantas Club card, or Platinum or Gold Qantas Frequent Flyer card, at the lounge reception. You may also invite one guest who need not be travelling. Lounge check-in is available in most Qantas Clubs for flights departing from domestic terminals. If you are travelling without luggage you can check in for your Jetstar* flight in most Qantas Club lounges. When you fly Jetstar,* you won't be able to access partner, associated^ or oneworld airline lounges.

Other Qantas Club privileges, such as priority baggage, do not apply when travelling on Jetstar.*

Note: Lounge check-in for Jetstar is 40 minutes before departure. If you arrive within 40 minutes of scheduled departure, go directly to the Jetstar check-in counter. You need to check-in for Jetstar flights at least 30 minutes before scheduled departure otherwise your ticket will be forfeited. No refund or free transfer is available. You will be required to book and pay for a new ticket if you wish to travel.

* Jetstar refers to Jetstar Airline (JQ), Jetstar Asia (3K) and Valuair (VF).
^ Christchurch Associated lounge access is a stand alone agreement between Qantas and Jetstar. Associated lounge access in other ports is subject to standard Associated lounges conditions of entry.

Back to top