Qantas Frequent Flyer Store and Other Purchases
For information on refunds, delivery times and any other enquiries you may have, use the contacts below.
| Qantas Shop | Email enquiries@qantasshop.com.au |
| Qantas Frequent Flyer Store | Email frequentflyerstore@store.qantas.com |
| Postcards | Email support@qantaspostcards.com.au |
Frequently asked questions about online purchases
- How do I get a refund on purchases made through the Qantas Shop?
- How long does delivery from the Qantas Shop take?
- I can't access the Qantas Frequent Flyer Store. How do I access it?
Search for more answers to our Frequently Asked Questions.



