Documents for Travel
Tickets
You are required to have a valid airline ticket to travel. If you are travelling on an electronic ticket (e-ticket), you will be issued with an itinerary receipt which you should carry with you at all times.
Some passengers may also need to purchase an onward ticket. Our country information search form can provide you with further information on ticket requirements for a specific country, including Australia.
Ensure that you are aware of the conditions of the fare you have purchased and the applicable carrier's conditions of carriage. View Qantas - fare rules and the conditions of carriage.
Passports
All passengers need a valid passport for international travel, regardless of the destination, but as some countries require at least six months validity remaining on a passport you should check prior to your departure with the embassies of all the countries you are planning to visit, as you may be refused entry if you do not comply.
Our country information search form can provide you with further information on passport requirements for a specific country.
When you depart from New Zealand you will need to pay any relevant airport departure fee before you proceed to Customs where you will present your passport and boarding pass.
When you arrive into New Zealand you need to present your passport and a completed passenger arrival card to passport control and Customs.
Visas
A visa is permission for a non-citizen to travel to a particular country. To find out if you need a visa for travel to a particular country use our Visa and Health search form.
If you do need a visa to travel to or transit through a particular country, you need to contact the embassy of the country you are visiting. Visit the New Zealand Ministry of Foreign Affairs and Trade website for a list of embassies in New Zealand.
Requirements for travelling from New Zealand directly to the USA
Find out more about these requirements at travel to the USA.
Arrival Documents
For international flights, when required, arrival documents will be handed to you at check-in or distributed by cabin crew during the flight.
For arrival into New Zealand you need to complete the New Zealand Passenger Arrival Card.
