You are required to have a valid airline ticket to travel. If you are travelling on an electronic ticket (e-ticket), you will be issued with an itinerary receipt which you should carry with you at all times.
All passengers need a valid passport for international travel, regardless of the destination, but as some countries require at least six months remaining on the passport, you should check with the consulates of all the countries you are planning to visit prior to your departure, as you may be refused entry if you do not comply.
Our country information search form can provide you with further information on passport requirements for a specific country.
When you depart from Australia you need to present your passport, boarding pass and completed passenger departure card to Customs.
When you arrive in Australia you need to present your passport and a completed passenger arrival card to Customs.
If you need to apply for or renew an Australian passport visit the
Passports Australia website for more details.
Forms of Identification
Domestic Flights within Australia
If you have an e-ticket or paper ticket, and are travelling on a domestic flight within Australia (flights QF400 and above), you may need one or all of the following:
- Photo identification such as a driver's licence, passport or social security card; or
- Your Qantas booking reference (printed on your e-ticket itinerary receipt); or
- Your Qantas Frequent Flyer membership card, Qantas Club membership card; or
- Credit card used for the ticket purchase.
Domestic Flights within Australia departing from the International Terminal
If you are travelling on a domestic flight departing from an international terminal (flights QF1-QF399), and are 18 years of age or over, you will be asked to produce photographic identification that includes your full name. Your boarding pass will have a special 'D' (Domestic) sticker. You need to sign your name in the space provided and may also be required to record details of your photographic identification.
Find out more at Australian Customs and Border Protection Services on information on domestic passengers travelling on international flights.
You must retain your boarding pass as you need to present it at Customs clearance points at the commencement and conclusion of your domestic trip. This is required to comply with the Migration regulations administered by the Department of Immigration and Citizenship (DIAC).
Acceptable forms of identification include:
- motor vehicle driver's licence issued by an Australian State or Territory ;
- document issued by the Commonwealth, or a State or Territory, or by a Commonwealth, State or Territory authority, that identifies the person;
- University photo identification;
- an Aviation Identification Card (ASIC) issued by an authorised ASIC Issuing Authority; or
- other identification which is current, contains the full name and a photograph of the bearer
Identification required for passengers aged under 18 without acceptable forms of identification:
Children and Infants travelling with an adult:
- the accompanying adult must write the full name of the child on the reverse of the adult's boarding pass, so that the minor can be linked to the accompanying adult and their identification.
Children travelling unaccompanied:
- For information on domestic and international travel for unaccompanied minors view Children travelling alone.
Children travelling as part of an organised school or community-based group:
They must be accompanied by a school teacher or adult group leader who must hold a letter of authority which verifies that the adult has permission to be escorting the children. The accompanying adult will be responsible for the children at all times. The letter should contain the following information:
- purpose of the trip;
- full names and dates of birth of the accompanying adult(s);
- details of the acceptable forms of identification to be used by the children and/or accompanying adult(s); and
- full names and dates of birth of the children in the group.
For further information on children and infants view Travelling with Children and Infants on Qantas.
A visa is permission for a non-citizen to travel to or transit through a particular country. To find out if you need a visa for travel to a particular country use our Visa and Health search form.
If you do need a visa to travel to a particular country, you need to contact the embassy of the country you are visiting. A list of embassies in Australia can be viewed on the Department of Foreign Affairs and Trade website. Alternatively, for some visas you can visit VisaCentral to request and process your visa application.^
Change in transit visa requirements for South Africa
There is a change in transit visa requirements for South Africa.
A transit visa is now required for all foreign nationals who wish to transit in South Africa on their way to:
The Transit Without Visa (TWOV) facility will still be available for those transiting to another country other than the above.
For international flights, when required, arrival documents will be handed to you at check-in or distributed by cabin crew during the flight. For arrival at an Australian international airport you will receive a Passenger Card that you need to complete ready for presentation with your passport at passport control.
^ VisaCentral is a CBIT company. Qantas takes no responsibility for lost or misplaced documents that may occur during application. Application and processing fees apply.