Important Information

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Find out more about baggage allowances, departures taxes, health requirements, strollers and plenty more.

Infants

Travelling with a young infant can be fun but requires some preparation. At Qantas, we define an infant as any child under 2 years old. Healthy newborn babies may travel after 7 days of delivery without medical clearance. We don't recommend you travel within this time. If you need to travel within 7 days of delivery, you'll need to get Qantas medical clearance. If this applies to you, please complete a Travel Clearance Form and return to Qantas immediately.

Baggage Allowance

In general, the carry-on and checked baggage allowance for children is the same as adults. The amount of baggage you can check-in is printed on your ticket. You can also view it online at Manage Your Booking. Baggage allowances for infants vary according to your destination - but they include a collapsible stroller or push-chair, collapsible cot or bassinet; or car seat or baby capsule. Read more about checked baggage allowances and carry on baggage allowances for infants and children.

Use of Strollers

To make your time on the ground easier, most mainline Australian ports have strollers available for you to use once you have checked-in your own personal stroller. Staff will be on hand at the boarding gate ready to collect the stroller and to further assist you with pre-boarding the aircraft.

Passports and Visas

Ensure all members of your family have a valid passport and any necessary visas for the countries you are travelling to and transiting in well in advance. Some countries allow children up to 18 years of age to be included in a parents passport provided they are accompanied by that parent. To avoid any issues check with the consulates of the countries you will be visiting to verify passport and visa requirements.

Important changes have been made to the documentation requirements when travelling with Children and Infants to/from South Africa.

Departure Tax

Departure tax requirements vary by country. Try to find out about departure tax requirements in advance of travelling to the country. Some countries may request that this is paid in cash at the airport in the countries own currency.

Health Requirements

Put your health and wellbeing first and ensure that you and your child receive all the necessary immunisations well in advance of your departure date. If you, or your child, require prescription medication, try to bring enough for the duration of your trip as it may be hard to find when you are away. It is a good idea to carry all your medication on board so it is at hand if you need it and also try to keep a certificate from your doctor so you can declare it if need be in some countries. It is advisable to check with the relevant consulate before travelling as to their regulations.

Seating

Travelling with your family is a great experience and we strive to seat families together whenever possible. You can select your seats together soon after you book with Advance Seat Selection, free on domestic flights and for selected travellers on international flights.

On domestic services, infants under the age of two can travel on their parent's tickets. For international services, infants must have their own ticket.

As bassinets are limited, please ensure that you request this at the time of booking. Bassinets on Qantas flights are approximately 71cm long, 31cm wide, 26cm deep, and have a weight limitation of 11 kg. If your infant is too large for the bassinet and is travelling on the parents ticket then they must be nursed.

If you are making a booking and your infant has not been born yet, just make the booking for your own travel at this time and once your baby is born contact your local Qantas office to add their name to the booking.

Child Safety Seat

Research demonstrates that the safety of your child will be enhanced with the use of a child seat. If you do plan to use a car seat you will need to reserve and purchase a separate seat and receive pre-approval for your device at least 24 hours before departure.

Contact your nearest Qantas Office for assistance with the pre-approval, you will also need to show the device to our airport staff on the day of your travel. You can also purchase a Child Aviation Restraint System (CARES) - CASA has pre-approved this harness style restraint device suitable for children aged two to four years. Find out more about the CARES system here. If you are planning on using a child restraint device on your Qantas flight, please see the check-in staff at the airport.

Meals

Request a child, toddler or baby meal when you are booking your flight or when you are updating your booking online with Manage your booking. Take this opportunity to tell us of any allergies or special dietary requirements you or your child may have.

If your infant is less than 2 years of age and has any special requirements, we ask that you provide their meal for the flight. Qantas do provide a limited range of top brand baby food, milk, baby bottles, cereals and rusks but it is a good idea to bring the brand your baby knows and prefers.

Make sure your child rehydrates regularly on the flight, particularly on longer flights to counteract the dry air on board.

Liquids, aerosols and gels

Passengers travelling with an infant or toddler are permitted to carry a reasonable quantity of liquid, aerosol or gel products for the infant or toddler onboard for the duration of the flight and any delays that might occur. A 'reasonable quantity' will be at the discretion of the security screening officer at customs.

Baby products may include, but are not limited to:

  • baby milk, including breast milk;
  • sterilised water;
  • juice;
  • baby food in liquid, gel or paste form; and
  • disposable wipes.

Products such as baby milk powder that are not liquids, aerosols or gels can be taken onboard.