Website Technical Support

The qantas.com website has plenty of built in assistance to help you make and manage your booking.

Here are the answers to our most frequently asked questions about website technical support:

• What do I do if the booking process stops at a certain stage, or the same page keeps re-loading?
• Why do I get an error message when I try to view my booking?
• I am unable to access or log in to Manage Your booking or my Frequent Flyer account.
• Can't select and pay for my seat? Your flight might not be eligible. Read more about advance seat selection.
• Can't check-in online? Remember you can always check in at the airport.

You can find answers to other frequently asked questions online.

If you are travelling within the next 48 hours contact us on 13 13 13 in Australia, elsewhere contact your nearest Qantas office.