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Melbourne, Australia

Melbourne - MEL

For Lodgements or Collections:

Qantas Freight has separate locations for international and Australian domestic air freight services.
Click the Ground Handling tab for terminal information.


For Reservations or General Enquiries:

Australian Domestic and International Reservations

Telephone: 13 12 13
Fax: +61 2 9691 1691
Email: melfreightsales@qantas.com.au

Sales Office

Qantas Freight International Terminal
Service Road
Melbourne Airport VIC 3043 Australia

International Sales Manager VIC, TAS & SA Bruce Ealam
Telephone: 13 12 13
Fax: +61 3 8336 5218
Email: melfreightsales@qantas.com.au

 

QANTAS FREIGHT INTERNATIONAL TERMINAL

For international air freight services:

Qantas Freight International Terminal
Service Road
Melbourne Airport VIC 3043 Australia

Duty Manager and General Enquiries
Telephone: 13 12 13
Fax: +61 3 8336 5135
SITA: MELFZQF

Manager International Terminal
Gregory Spiker
Telephone: 13 12 13
Fax: +61 3 8336 5135
Email: gspiker@qantas.com.au

 

 QANTAS FREIGHT DOMESTIC TERMINAL

For Australian domestic air freight services:

Qantas Freight Domestic Terminal
(Formerly AaE Domestic Terminal)
11 Apac Drive
Melbourne Airport 3045 Australia

General Enquiries
Telephone: 13 12 13

 

QANTAS FREIGHT INTERNATIONAL TERMINAL

  WeekdaysWeekends Holidays
Reservations0800-180010800-160010800-16001
Loose Export Acceptance 0830-18000830-1200 0830-1200 
 ULD Export Acceptance0800-21000600-13300600-1330
 Loose Import Delivery0600-1630  0600-13300600-1330 
ULD Import Delivery  0600-1730 0600-1330 0600-1330
 Customs0830-1630by prior arrangement by prior arrangement 
 Quarantine0900-1630by prior arrangementby prior arrangement

 

1 Eastern Standard Time

 

QANTAS FREIGHT DOMESTIC TERMINAL

  WeekdaysWeekends Holidays
Lodgement OperationsMon 0500-2400
Tues-Fri 0000-2400
0700-1500

contact office1

 

1 Closed Christmas Day

 

QANTAS FREIGHT INTERNATIONAL TERMINAL

Livestock handling *yes
Coolroomyes

Freezeryes
Re-icingno
Strongroomyes
Safeyes

 

*Conditions apply, contact your local office

 

QANTAS FREIGHT DOMESTIC TERMINAL

Livestock handling*yes
Coolroomyes

Freezeryes
Re-icingno
Strongroomno
Safeyes
Security Handlingyes

 

* Conditions apply, contact your local office

 

QANTAS FREIGHT INTERNATIONAL TERMINAL

 Documents available for collectionFreight available for collectionCut off for lodgement
 Loose
Shipments
 Pre-loaded
units
Loose
Shipments
 Pre-loaded
units
Loose
Shipments
Pre-loaded
units

 QF Cargo Non Freighter

Import  2 hrs2 hrs6 hrs 2 hrs   
Export    3 hrs
(up to 200kg)
3 hrs
(> 201kgs)
2 hrs 

 QF Cargo Freighter

Import 2 hrs2 hrs 12 hrs 2 hrs   
Export      6 hrs4 hrs

 QF Express QFF

Import 1.5 hrs1.5 hrs1.5 hrs1.5 hrs   
 Export    1.5 hrs1.5 hrs

 QF Express/OBC/UCB

 Import 1.25 hrs1.25 hrs1.25 hrs1.25 hrs  
 Export    1.25 hrs1.25 hrs

 QF Mail

 Import 1 hr 1 hr 1 hr 1 hr  
 Export    2 hrs2 hrs

 JQ Cargo

 Import2 hrs2 hrs6 hrs2 hrs  
 Export    4 hrs4 hrs